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4,079 reviews

Starbucks Employer Reviews

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Customer Service
Assistant Store Manager (Former Employee), Reno, NVSeptember 13, 2014
Pros: great people, free coffee, fast paced
Cons: stressful, unrealistic expectations for service, no back up for reprimands from management
Starbucks is hectic and tricky and can be very stressful. Add to that people that are late to work and not caffeinated. I was in charge of the sales floor and back of house for all three shifts on various days. This includes store set up and tear down, money handling and deposits, partner breaks and store cleanliness. The most important thing about – more... working at Starbucks was being a happy, perky, energetic person with a "can do" attitude. I learned how to be a positive problem solver. Most co-workers were great but some were not. Some had to be highly supervised or they wouldn't work at all. I could be difficult to positively motivate some of the younger baristas to do the job that they were being paid for and as an Assistant Manager I did not have the authority to do anything about it but take it to the manager. I loved meeting new people and getting to know the community that I lived in. – less
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Positive Mindset
General store Manager (Former Employee), Atlanta, GASeptember 13, 2014
Pros: free 1# of coffee every week and free drinks when working.
Cons: lack of communication between the management team.
This by far is a positive company that teaches respect above all else!
What an amazing experience. To learn that treating your coworkers,employees, and anyone you come in contact with. With a level of respect and self empowering wealth were people see and feel they matter it's is simply amazing. to value not just the persons over you but by making certain – more... that the persons under you feel values and like your there with as a team member not just a boss. This is truly amazing. I will always carry it with me. Thank you. – less
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Flexible work schedule with great co-workers.
Barista (Current Employee), Plymouth, MISeptember 13, 2014
Pros: free drinks
Cons: pay
Extremely busy location requiring a skilled multi-tasker. Great customers and management is talented.
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Fun workplace
Barista Trainer (Former Employee), Miami, FLSeptember 13, 2014
Great work environment and co-workers felt like family. Flexible hours and good benefits. This company cares about its employees!
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A great fun atmosphere, very busy, getting to know your customers
General Manager (Former Employee), various Los Angeles LocationSeptember 12, 2014
Pros: discounts, people/ staff friendly, always training on new items
Cons: blackout time during the holidays season.
setting up for the morning rush, "Aces in there Places"
after rush send staff on there breaks and then focus on ordering, schedule for the following week or two. cleaning the store. restocking the shelves in the lobby area, train staff, etc.
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Great place to work
BARISTA (Former Employee), Bowling Green, KYSeptember 12, 2014
They really care about their employees, and working for them is a pleasure!
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...
supervisor (Former Employee), Lawton, OKSeptember 12, 2014
supervisor, customer service, money counting and fixing everything.
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shalaura downing
cashier (Former Employee), key biscyneSeptember 12, 2014
I loved my job I learned about customer service and cash handling also great with my co workers hardest part was going home every day because I didn't want to leave my most enjoyable part at my job was making sure my customers left satisfied
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Its the best branch, what can I say more?
Marine (Former Employee), AmericaSeptember 11, 2014
No need to put things here other veterans know and understand.

To those looking to join, ask as many questions as you can and be as informed as possible.

I loved it, wouldn't change a thing and am actually making the choice of trying to get back into any branch because I miss it.
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Great people and fast paced environment
Barista (Current Employee), Columbus, OHSeptember 11, 2014
I love some aspects of working at Starbucks. I really like the people I get to work with because I can actually have some fun at work. Most of the customers are pretty great too. The things I wish I could change are the amount of hours I get per week and how much I get paid. Also the time I work is a little too early for me because it makes it hard – more... to get enough sleep but also find time to see my friends and family. – less
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Great Place to Work
Shift Supervisor/Barista (Current Employee), Evanston, ILSeptember 11, 2014
Pros: weekly markout benefits, health insurence and other benefits, working as a team, interaction with customers and fellow partners, overall job satisfaction
Cons: monetary compensation!
If you like coffee and people, this job is for you. I loved working with my co-workers and being able to drink as much coffee as I want. I also loved knowing that my company takes good care of not only the customers but equally the employees. Overall I was very happy with my job. A BIG plus is knowing that if I were to relocate to another city or state – more... where there is a Starbucks I would have a job as long as they have a need. – less
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You do work hard...
Shift Supervisor (Current Employee), Alexandria, VASeptember 11, 2014
Pros: great drinks
Cons: the pay
You work hard but may not be acknowledged. The raises aren't much (20% of your wage). I as a single mother need more.
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A great work atmosphere
Store manager (Current Employee), New York, NYSeptember 11, 2014
Pros: developement
Cons: health care
I enjoy seeing my imput in what the company visions is with my
touch .
Management is great but take alot of motivation, time, an postive attitude.
I have a team building attitude with my fellow co workers to support there needs if they have some example staffing and provide a key holder to support there store gaps .
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Fun place to work
Shift Supervisor and Learning coach (Former Employee), Escondido, CASeptember 11, 2014
Culturing relationships through coffee. Being highly caffeinated.
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Fun work place with happy people
Barista/Cashier (Former Employee), Elko, NVSeptember 10, 2014
The days are busy, I learned a lot about drinks, the management at the time was unavailable, we had people come in from bigger cities, until we got our new permanent manager. All of my co-workers were awesome.
The hardest part was dealing with stubborn customers who, it seemed as if, wanted to come in and ruin our day.
The most enjoyable part of the – more... job is making coffee and conversing with people. – less
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Awesome team environment
Shift Supervisor (Current Employee), Greeley, COSeptember 10, 2014
Overall this job was a fun one. Great employees and team. Busy environment that requires problem solving abilities. allowed me to develop leadership sills and helped me evolve them to fit my personality.
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Starbucks: A Hurricane At It's Finest
Barista (Current Employee), Denver, COSeptember 10, 2014
Pros: free lb of coffee or tea every week, good health benefits, tuition reimbursement
Cons: short breaks, horrible customers, stressful, busy
Every day at Starbucks is a hurricane. Busy days are nice because they go by quickly, but being a closer on those days sucks because nothing gets done and we have to stay late. There is a constant feud between closers and openers. Openers don't think the closers do enough to set them up, closers are frustrated because openers don't do any tasks and – more... they can leave when their shift is over, not when the work is done. Hardest part of the job is dealing with the customers and the stress of the job. It's difficult to remember that it is just coffee. The way the customer treats it they act like we broke their kids arm, but really we made their drink with 2% instead of nonfat. I've been called every name in the book, and had hot coffee thrown at me. Despite all the gloom and doom of the job, Starbucks is an amazing company to work for. You get consistent raises every six months, there are endless perks for being a partner, you get a free pound of coffee or tea every week. Your co-workers truly support you and genuinely try to help you. Managers attempt to make schedules as flexible as possible for your life. I have learned a lot at Starbucks. It has brought my work ethic and my standards higher. – less
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Great Company
Shift Supervisor (Current Employee), Miami, FLSeptember 10, 2014
Great company to work for. Great Benefits, Providing excellent customer services to customer. Making drinks
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not nice
Barista (Current Employee), New York, NYSeptember 10, 2014
Pros: free drinks, one of my supervisors
Cons: the manager and a supervisor
A typical day is very busy which that's something i love but the management honestly sucked. The manager was not fair she was very selfish and petty.
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Starbucks was like a family environment within co-workers & regular customers. We typically all got along and that made this job enjoyable.
Barista (Former Employee), Everett, WASeptember 9, 2014
Pros: free drinks 3 times per shift, discounts of up to 30% off, family discounts around holidays
Cons: healthcare wasn't as great as i thought after going through frontiers' amazing benefits, not getting along with those 2 managers who were gone quickly after coming into our store
A typical day at Starbucks (I was an opener 5am-12pm), we would prepare the pastries, get the machines cleaned up and ready to go, and of course sanitize. I had a great relationship with 90% of my co-workers. 2 of 5/6 Managers within a 5 year time frame was rough. I definitely able to get along within any surroundings, but 2 of those many managers was – more... rough. They just seemed to not want to either be there or not into that job. I thrived to move up, but fortunately I got a little surprise of getting pregnant with my baby boy, who is 7 now. I have a full time child care (my mother is lives close), and that has never or rarely been a problem. I learned the ability to truly multi-task with this job, before moving onto Frontier. I moved on, to search for a more clerical and financially beneficial job. I was always on top of my game (even while pregnant which I worked up until 2-3 weeks before having my baby boy). I was able to take orders while making drinks and punching the orders into the computer. I also was always giving our customers a 2nd home away from home, which we thrived on. The hardest part of this job was falling a few times, which hurt my back (3+ times), from co-workers not cleaning up spills, which happens! My most enjoyable part of this job, was the overall atmosphere of working with people I liked and customer service. I have been in customer service for over 15 years and still love it. – less

About Starbucks

Our employees, who we call partners, are at the heart of the Starbucks Experience. We believe in treating our partners with respect – Read more