Pros: Free pound of coffee every week, 401k, stock options, benefits, free food item every shift, free drinks during shift, discounts outside of work, weekly tips, promote within company
Cons: no sick days, little vacation time, high-stress environment, big corporation, no right to refuse service
I've loved the two years I've spent at Starbucks. I'm only 19 and they helped me promote within the company to a Shift Supervisor position. A typical day is DIFFICULT and definitely not for everyone. There is a lot that needs to be done in a given day, and the store is consistently busy. If you have a good store manager, and they staff you properly, you can have a good time and get all your work done if you focus. If your manager does not schedule you properly you are royally screwed. I've had to stay 2 hours late on days when I came in 2 hours early when we are poorly scheduled and/or staffed. A bad manager can make a store really bad.
I warn future Starbucks partners to really make sure that store is going to work for you. Every store runs differently, which is both good and bad in itself. The co-workers make the job worth it. They are always there to help you when you're down or when a customer has just chewed you out for something that wasn't your fault.
There are certain downfalls to Starbucks, though. Even though it is a corporation, there is little to no support for sick employees. Sick days are not a thing here, and if you are sick often and need to call out, the team is understaffed. There is very little coverage for sick partners. Tensions can run high because it is a fast-paced environment, so pretty much everyone who has ever worked for Starbucks has had a mini meltdown or two on the floor or in front of a customer.
It's a good company, don't get me wrong, but there is a lot that could be fixed.