Startek Employer Reviews

Heather Tolladay was a great boss. I learned alot about the iphones and customer service.

This was my first call center I've worked in and it was actually a new center built in my area. This place taught me that organization, and consistancy is key in running any business.

From the bottom to the top, once you show you're willing to do the work and learn.

management used alot of games/incetives to keep moral boosted while taking calls

I loved working for StarTek, it was a great family enviornment. My supervisor was awesom was able to give me constructive feedback for the phone calls that were graded. My co-workers were more than willing to help if it was needed, not just at work but on a personal level.

Startek enabled me to grow and expand my skillset. It allowed me to gain valuable experience in customer service, over 5 years worth.

THE ABILITY TO BE PROMOTED FROM WITHIN AND PROBLEM SOLVING ABILITY DEVOLPED.

This job was not bad and i enjoyed comming to work and helping customers

At Startek, on most days it would be real busy with multiple calls comming through frome At&t customers.My Co-workers were nice and some wasnt, the hardest thing about the job I thought was trying to keep your metrics up and not transfer as much.

company was only good for third shift. management was not agreeable nor aproachable

Great place to work. Flexible hours and shifts. Have fun day at work where there will be food and games with wonderful prizes.

Productive and professional workplace, lots of diffirent dress-up days to brake the norm of being in the same qubicle every day.

Answered inbound customer calls to resolve a variety of issues. Learned how to remain professional at all times even when customers were irate or upset at the beginning of the call. I worked with people from all backgrounds and of all ages so it helped me to enjoy interacting with a diverse group of people on a daily basis. Also the best part of the – more...  job was feeling like I had made a real difference in someone's day by providing assistance with billing or technical problems. The worst part of the job was being blamed for issues that were caused by someone else's mistakes. Even if you try and do all that you can to resolve it, the other person's mistake is a large hurdle to get over as far as rebuilding trust in the company. – less

This was an awesome job and I am really going to miss it. We are being laid off. I worked with a wonderful staff.

nice, laid back, family like place. loved the people I worked with

This was the first time I had worked at a call center, and it also closed down.

It was a very easy job I loved it very much.
Talked all day to customers assisting them with their issues.

Company likes to downsize frequently. there is no job security there.

Startek has changed in the past few years. They seam to have lost there passion

Very productive, very organized working place. Enjoyed being there everday and loved being surrounded by my fellow employees