Director, Information Technology (Current Employee) – Corporate – April 25, 2016
To work at Starwood you must be a person who enjoys a fast pace and have the ability to forecast future needs of the business. For your ability to turn positive results in your role, you will enjoy good compensation and respect. There is a sense of pride within this company, and a great deal of talent.
Made it out to be this amazing place to work with an awesome bonus plan and perks, after a couple weeks in training and management tip toeing around how to bonus, it finally became clear that it's almost impossible to bonus at the rate they talked it up to be. You also never sit in the same seat each day and take back to back calls tethered to the phones never getting to know anyone around you, and no time after a call to collect your head. you also get in trouble if you aren't on the phones showing an average of 98% each month, and also if you talk too long on each call, you will not bonus. One of the most restrictive, lonely positions I've ever had and was so disappointed it wasn't everything they said it would be.
Reservation Agent/Customer Service (Former Employee) – Austin, TX – April 24, 2016
learned a lot about hotel business talked to interesting people from alll over the word company provided computer, phone etc to be able to work at home. I loved the job until after 5 years I was forced to work nights. Caused health problems
Associate Director Marketing and Development (Current Employee) – Stamford, CT – April 11, 2016
A very fast passed company with a lot of activity. I am currently doing two full time rolls at the same time. I work for Development negotiating our new hotels. At the same time I run the events and marketing department. I am tri-lingual. Love what I do but the company is being sold so we have our days counted.
Front Desk Supervisor (Former Employee) – Lake Buena Vista, FL – March 25, 2016
The only thing that kept me going each day was the people I worked with. Front line management was great! Their managers however did not seem to want to do much as far as making today better than yesterday. Was recieving the same guest feedback during my entire duration employees there and did not see the least bit of change to improve. Housekeeping team had a hard time keeping up with the pace the front desk moved at, causing guests to have to wait for rooms well after check in time.
One thirty minute break unpaid. Did not matter if you worked 8 hours or 12.
Not a bad job as long as you can make reservations. If you can't then they will find way for you to leave. You must hit your quota if not good bye! Management picks their favorites and they will make sure they get what they want no matter what.
Executive Assistant/ Jr. Project Manager (Current Employee) – Stamford, CT – March 16, 2016
I believe that Starwood Hotels and Resorts Worldwide is an excellent place to work. I love the culture, easy going and fun, but results oriented. It combines true creativity with sound business processes.
Ambassador (Current Employee) – Austin, TX – March 9, 2016
It's a great job at first but you may need to stay within it for awhile if you really want a raise/promotion. You also need to be willing to stay several phone calls back to back and the repetitive use of a keyboard at a small workstation. As long as you follow the rules and policies, it is easy to progress through the company.
Discounts on hotels, attendance incentives, vacation pay
After only working there for under 2 years, I was promoted from a Front Desk Agent, to a Front Office Supervisor, to the Executive Administrative Assistant. Before the hotel I previously worked at was bought out by another management company. I enjoyed working there very much, and it was filled with a very close family-like environment.
Great Perks working for Starwood Hotels. Easy job. You have your whole work day planned for you when you come in. Requires isolation from co-workers for the most part. You are on your feet all day and push a heavy equipment cart throughout the shift.
This site serves as a storehouse of data and an information exchange forum for employees. The major features of this site are: Multilevel authentication, Business/employee information retrieval, Business organization by location and Service, Customer data recall, Powerful business/employee/document search engine etc
Productive and fun work place with ping pong table, pool tables and gym
Title Coordinator (Former Employee) – Orlando, FL – February 10, 2016
On a daily basis deal with external and internal customers. Assist and provide professional customer service to external customers (owners, title companies, etc) via emails, faxes and phone queue. Specific department is a call center with high volume of incoming calls from customers in USA and different countries. Company provides around the year training for team building and new programs. Work environment is a multi cultural and friendly place.
early releases on holidays and summer hours, potlucks