State Auto has been, for many years, an excellent place to work. Exceptional benefits, management teams that valued and honored hard work and integrity, and just about the kindest, warmest workforce you could have ever asked for. As a young associate, I could have seen myself there for a long time.
Unfortunately, technical innovation had been ignored by previous administrations, which caused State Auto to begin to fall behind in policy count and sales. When this occurred, it was obvious that the company needed to make changes to improve it's bottom line and become more competitive. Additionally, they took on a major technology overhaul while supporting their old systems concurrently. Together, the pains of a full technology change, new product system, and the supporting of an old product system combined to essentially eliminate any semblance of work-life balance.