Fun work place and opportunity to work with a great motivating team.
Training Specialist (Current Employee) – Alexandria, VA – October 6, 2015
I enjoy working for State Department Federal Credit Union. I have been there for the last 8 years and I have been offered the opportunity to move from a call center representative to a trainer. I have also been allowed the amazing opportunity to be a subject matter expert on 2 of the recent projects that we have/ are implementing.
Branch Services Support Specialist (Former Employee) – Alexandria, VA – February 11, 2015
Very friendly co-workers and staff, great place to work.Great management as well.Salary might differ depending on position.Typical day here is more routine in my position. Have lots of responsibilities but am able to manage time to complete tasks.
Teller (Current Employee) – Alexandria Va – December 23, 2014
• Accurately respond to phone inquiries on member account activity and/or credit union programs, services, policies, and procedures using appropriate reference materials and software applications • Perform all follow-up activities associated with phone calls following established procedures • Cross sell products and services to regularly achieve established sales goals • Track sales/referrals following established procedures and using current methodology • Process member transactions/requests including but not limited to: transfers, check withdrawals, loan payments, Visa Platinum payments, stop payment orders, printing statements, identifying checks which have cleared, checking account balances and availability of funds • Attend and participate in department meetings and training sessions, as scheduled and incorporate newly acquired skills into daily activities • Deliver superior quality service so that member needs are met on a consistent, positive basis
HRIS/Payroll Specialist (Current Employee) – Alexandria, VA – June 10, 2014
The State Department Federal CU does not promote people on their skills and/or knowledge. Employee's promotions/pay raises are usually based off the friendship you have with your manager and/or the friendship they have with Senior Management.
Loan Closer/Disburser (Current Employee) – Alexandria, VA – February 17, 2014
SDFCU is a great place to work with great benefits. My co-workers are very friendly and fun to work with. Thney are also very helpful. A typical day will have me helping borrowers, co-workers, managers etc. I get my work done in a timely manner. I do not consider my job hard or easy as it changes every day. The buisest time of the month is the ending because we have to transfer all loans to mortgage servicing.
File Clerk (Former Employee) – Alexandria, VA – October 17, 2013
Scanning in Home Deeds and making sure that their monthly payment was up to date in our records. Having to scan in over 1500 boxes of Home Deeds and refiling them into the system once i was done. Keeping track of all the people i have input into the system.
REAL ESTATE LOAN OFFICER (Former Employee) – Alexandria, VA – September 5, 2013
Real Estate Mortgage Loan Officer, temp to perm State Department Federal Credit Union Proposed Credit Union Loan programs to members for refinance and purchases according to Freddie Mace guidelines. Follwed all PMI's guidelines for loans with <80% LTV's. Analyzed Credit reports for pre-qualifications, pre-underwrite loan applications according to compliance, & LP guidelines. Quality Controlled each loan file in accordance to FHA guidelines. Crossed sold Credit Union products including but not limited to HeLOC's, Car Loans, Financial Planning, New memberships, & Credit Cards.
Computer System Operator (Former Employee) – Alexandria, VA – June 8, 2013
Operate computers and maintain system for accuracy. We were under direct supervision of the manager. My co-workers are very helpful in case I need help. The hardest part of the job is because of the commute. The most enjoyable part of the job is to learn new materials that are provided.