State Farm Insurance Companies Employer Reviews

A typical day for me is very fast paced. Multi-tasking is a must, with great speed and accuracy. I answer phones all day and process work in between phone calls. Work items consist of applying payments, checking bills for accuracy before sending them out, master record maintainence reconciliation of accounts. I have learned how to be a great team player, – more... initiative, critical thinking and other competencies. I have 12 co-workers on my team and we all back each other up. The hardest part of my job in the KPI system that is in place. The most enjoyable part of my job is interacting with my customers and solving their issue to completion. – less

Loved my job in claims - every day was different. Great team environment with great co-workers.

Typically the day consist of a normal routine; answering phones, reviewing lists of different policies and assisting clients with problems.

Complete duties for the day. Learned about different avenues of providing insurance for our clients. Management was steady and co-workers knew the importance of working as a team. The hardest part of the job was communication - since it was a family-oriented type of business, it was like having to communicate with a family member as well. The best part – more... of the job was also the family-orientedness. People genuinely cared for you and your developement. – less

I have learned how to handle the most irate customers in this industry while maintaining your composure. Selling is a must in this job field and you must know how to manage your time wisely. Management can be a bit tough a times but what management isn't. My co-workers there are excellent and I enjoy going to work and working with them. The competition – more... in this industry would be the hardest part of this job and knowing how to overcome particular obstacles. Closing the sale is by far the most enjoyable moment of the day. – less

A regular day would just be having fun talking to random people and their kids.

I learned how to talk professionally to random people.

Just getting my feet wet, state farm was a good place to start. I interacted with people of different aspects and learned how to deal with their differences and needs.usually walked in around 8 and immediately started working. My co-workers were always there if I ever needed assistance.What was often times difficult to deal with was when there was a – more... non English speaking client and I could not provide them with service. – less

A rewarding experience of field investigations with paper files, travel within Salt Lake City, followed by promotion to relocate to assist with setting up the new call center in Greeley, Colorado.

State Farm opened up my eyes about life. I was exposed to other people's problems and learned from their mistakes. I also learned how to speak to and guide customers through tragedy. I enjoyed working for this company for 8 years

My typical day at work for State Farm is working for our friendly and energetic Agents, I learned a little bit about the Insurance world. State Farm was my first official Receptionist position, so I definitely learned all my clerical skills through State Farm. My hardest job was trying to learn the different programs for each claim as a new comer to – more... the reception world. By far my most enjoyable part of working at State Farm was once again the staff members it truly makes a difference in the work environment when the you have amazing staff members to work with. – less

Management is ok. Enjoyable because collaborative work space. Difficult to find a work space though and travel time between buildings is excessive.

Compensation and benefits are a plus with this company. The people all work together and you become a family.

This job requires great phone skills and great benefits. A typical day consists of follow up work, scheduling appointments for the agent, and handling customer requests.

Great company to work for, always treated well. Would work there again anytime

Customer service/administrative assisant. Became more of a call center than claims office

Management that care about the success of the company and everyone that works for it. Great co-workers and a team environment. Most enjoyable part is making the customer satisfied with the claim process and issuing the service of the insurance company with it's customer to whatever the customer needs or has lost.

have to be a self starter and work as hard as possible. be a people person know what a customers needs and the best price so that the customer isn't burden with the product you provided.

worked there through a temp service, very good place to work.

A typical day at work is sitting at the same computer receiving inbound phone calls from customers in 15 different states. I help existing customers and non-existing customers with Auto, Fire, and Bank products. The job has taught me a great deal about insurance in general. Quote & Bind has also strengthened my sales skills and overall need of the customer. – more... The most difficult part of the job is sitting at the same desk for 10 hours a day. Working splits shifts is something I would like to change as well. My co-workers are great. I have never had a problem getting along with any co-workers and believe helping out one another is a key aspect of success. The most enjoyable part of the job is learning about insurance as a whole and then being able to help customers make the right decision as If the policy was mine. – less

good company, good people, not enough volume to keep everyone busy working