This is a repetitive, highly micromanaged job!
Claims Representative (Former Employee) – Richardson, TX – February 2, 2017
Take this job if you must, but keep looking! It is desperately repetitive and you will be highly micromanaged. You will say the same thing over and over and over, call after call after call.
So many people left that they spread the associates so thin that you will work long ten hour shifts usually-not over time, but you will work a weekend day , every single week. Your off days are usually opposite of your family and friends. They often with no notice black out the schedule so that no time off is available.
You can be quickly written up for any small schedule infraction. Even a few minutes on long elevator rides, unexpected delays.
Some managers are nicer than others of course, but a so called promotion means possibly a new task with a slight increase in pay. Don't expect to make manager, those are coveted roles, aggressively bargained for and will take years to earn. It's a tightly closed door.
***Good luck in your search and ALWAYS read reviews about the role or company culture BEFORE you wound up miserable, disrespected-even monitored like a school kid!! You'll be an overly monitored school kid in this role for sure!
Unbelievable micromanaged, boring, repetitive calls with many tasks