State Farm Mutual Automobile Insurance Company

State Farm Mutual Automobile Insurance Company Employee Reviews

Found 4,830 reviews matching the search
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poor management
Underwriter Service Assistant (Former Employee) –  West Lafayette, INSeptember 20, 2017
They had to many favorites. Job advancements were given to their pets not to the employees that were qualified, management was all about numbers, did not take into account the time you needed to be on the phone to help customers resolve their concerns.
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Excellent employer to work for.
Credit Union Specialist (Former Employee) –  Birmingham, ALSeptember 20, 2017
I worked over 19 years with State Farm Insurance...over 14 years with State Farm Federal Credit Union. Due to transition, I was unable to relocate to Texas or Arizona to continue my career with the Credit Union. I am hoping to locate a local Credit Union to further my career as a loan underwriter.
Pros
Excellent compensation and vacation.
Cons
Healthcare benefits were high.
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Balanced place to work
Customer Service Representative (Former Employee) –  Irving, TXSeptember 20, 2017
The work was manageable and good location, the atmosphere was positive, co workers were helpful, flexible hours and great pay. Having no regrets working at Statefarm. Overall excellent job
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You can do better
Insurance Sales Agent (Current Employee) –  Dunwoody, GASeptember 20, 2017
Management is horrible. They have a high turnover rate so they don't care about the employees. No perks. High school culture The blind lead the blind.
Pros
Benefits
Cons
Management
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Productive
Claims Processor (Former Employee) –  Richardson, TXSeptember 20, 2017
Overtime always offered. Case loads high. Was new system we moved to. It took sometime for them to streamline the process. Having to learn 9 states instead of just Texas. Most people left in Houston and other offices due to the closing and relocation to Dallas was required.
Pros
Good teammates
Cons
Format changes
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Hard to advance
Scheduler (Current Employee) –  Bloomington, ILSeptember 20, 2017
It's very hard to move out of the PA level into a professional position, even with a 4 year degree. I haven't progressed as I have wanted as the interview process is ridiculous.
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Tough business
Life and Health Specialist (Former Employee) –  Grand Rapids, MISeptember 20, 2017
Rates are always changing, and it is hard to work with underwriting. Rules and standards changing all the time, and it makes it much harder to have a smooth start with new customers.
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Tedious and Strict
Claim Support Associate (Former Employee) –  Charlottesville, VASeptember 19, 2017
Everything is very structured. You are required to use a tool to record every move you make. You even have to account if you go to the restroom for longer than five minutes. The work is tedious as well.
Pros
Two 15 minute breaks and 45 minute lunch guaranteed
Cons
Too strict on time management
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ok place
Customer Service Assistant (Former Employee) –  Austin, TXSeptember 19, 2017
Loved my work...customer driven...company treated employees okay Payed each person well.
State Farm will work with you in order for you to get what you are needing to accomplish.
Pros
no
Cons
yes short breaks...needs more time
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state farm
Insurance Agent (Agency) (Current Employee) –  ArizonaSeptember 19, 2017
no benefits in small agency composition is not competitive and there is not real proper training or trainer. you are thrown out in the environment....
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amazing
Licensed Property and Casualty rep (Former Employee) –  El Paso, TXSeptember 19, 2017
best organization I've ever been a part of! They have a family like atmosphere and truly take care of their employees. Opportunities for advancement are available to those who want them. Professional development is also a big focus.
Pros
professional growth and development
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State Farm
Team Lead (Former Employee) –  Phoenix, AZSeptember 18, 2017
State Farm was a god place to work. I love the environment. The management was great, and my co workers were great as well. I like the culture of the place and I was very secure.
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Great job
Office Assistant (Former Employee) –  Troutdale, ORSeptember 18, 2017
Great place to work, interesting environment. Meet all sorts of people and learned a lot. Definitely would recommend. Loved going to work every day.
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Strong Sales Growth Experience
Office Representative / Sales (Current Employee) –  Bloomfield Hills, MISeptember 18, 2017
Given the ability to control your own day is always an option if you are getting your things done. Owner helps advise in how to become a better sales team member and make more money personally. Hours are negotiable and easy going atmosphere.
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great customers
Customer Service, Account management and Sales (Former Employee) –  Tulsa, OKSeptember 18, 2017
Good job, bad manager. Many young women being trained not able to obtain their license. Too many mistakes to correct on accounts. Too many accounts to collect on outstanding balances.
Pros
close to home
Cons
management
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Self Starting, Great people
Sales and Marketing representative (Former Employee) –  Arlington, TXSeptember 18, 2017
The best part of State Farm was working with great people. Each office will have a different staff and agent. I was lucky to work with an exceptional Agent as well as staff. The worst part of the job would have to be the cold calling. If you are relentless as cold calling, and do not mind it, everything else is smooth sailing!
Pros
Work environment
Cons
Cold Calling
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first job
Receptionist (Former Employee) –  Portage, WISeptember 18, 2017
Loved working there. People were helpful in areas that you didn't understand.

Due to changes with the office. I had to leave to look for employment gave me a good recommdation.
Pros
loved working with the staff
Cons
no benefits.
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The job was great, management - not so much.
PERSONAL LINES FIRE UNDERWRITER (Former Employee) –  Tempe, AZSeptember 18, 2017
The focus is entirely on the numbers. Don't get caught up in thinking that integrity exists. You are expendable!
Management must respond to the orders from above and they no longer have the job security to "do the right thing". If they speak out or question decisions, they will become expendable. You are the sum of your productivity, period.
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Productive, stressful, but very loving and tight knit family oriented place to work
CLAIMS ASSOCIATE (Current Employee) –  Atlanta, GASeptember 18, 2017
The work load is stressful at times, they are very petty at other times, the metrics are crazy, but the core values of the company make the job sustainable. Very high turnover rate. You are at the job so much, your co-workers become family.
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Good Company to work for
Claims Specialist (Former Employee) –  Gretna, LASeptember 17, 2017
State Farm was overall a good company to work for. The only negative was the workload. Dealing with the attorneys, customers, rental car company and auto company can be a balancing act. It's not or the weak at heart.
Pros
Pay
Cons
Work load
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Overall rating

4.0
Based on 4,906 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.6
Job Security/Advancement
3.5
Management
3.6
Culture
3.7

State Farm Mutual Automobile Insurance Company Reviews by Location