Auto Claim Representative (Current Employee) – Austin, TX – July 15, 2013
State Farm is a great place to work. Although the industry is not my cup of tea, as far the insurance business goes, State Farm is the place to be. They offer great benefits and treat their employees very well.
I have been here for over 2 years and they have always been understaffed. Not much room for growth unless you want to open an agency (business owner). No real benefits either. Pay is okay but you make a killing on overtime. If you meet sales goals as an office you get to take trips as a team which was awesome.
Working at State Farm you learn all about property claims especially ones that are involved in catastrophes. This is a very high intense job that requires a lot of time, patience, customer service, and math. As you have to calculate the different dimensions of roofs/buildings that were destroyed or damaged. The management was great to deal with and you learn a lot within their training process in which is done within a classroom and being sent to the headquarters in Illinois.
IT Support Center Representative (Former Employee) – Irving, TX – March 29, 2017
had their picks and showed favor to some employees always was rude callers and nothing was done about it. I learned that the customer is always right people that work don't have a say so or opinion or feelings
Insurance and Financial Services Sales Manager (Former Employee) – Odenton, MD – March 29, 2017
My Agent was a class act. He was flexible and work life balance was great. As a sales manager, I had flexibility with work hours and being in and out of the office, as long as I was meeting the quota of course. Upward mobility is a touchy subject because there are limited number of positions due to being a small office.
Agent Team Member (Current Employee) – Wichita, KS – March 27, 2017
I enjoy working with others. It is a lot of hard work, but very time consuming. Sales must be a strong point. But I love meeting new people and making sure they are taken care of with their auto, life, and home.
I love talking to people and enjoy getting to help with their insurance needs.
Office Manager (Former Employee) – Tulsa, OK – March 24, 2017
Everyone needs insurance. Let me help you decide what you need and explain the different types available just for you! My day is complete when I'm able to please the customer. I love to get to know all of my customers and visit about their daily lives.
A typical day at amazon was very fast paced, calls back to back. I learned about auto insurance. Management was nice. the workplace was great. the hardest part about my position was learning about the different auto insurance and benefits. the most enjoyable was my coworkers.
ilr claims associate (Former Employee) – Tacoma, WA – March 24, 2017
If you that kind of person who want to sit on your butt all day and listening to call and put the same information in the computer and say the same thing all day long then you are good to go in this job. I had never ever work in a call center and never want to do this again. Over all state farm is pretty good company but can be stressfully and exhausting working 10 hours shift, put it this way it take a certain type of person to do this type of work doing the same thing continually.
Like most jobs benefits is good
It is a call center the title is ILR Associate sound nice ha!