State Farm Mutual Automobile Insurance Company

State Farm Mutual Automobile Insurance Company Employee Reviews

Found 4,504 reviews matching the search
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Work Environment and typical day
Claims Initial Loss Reporting Associate (Current Employee) –  Richardson, TXJuly 24, 2017
Typical work day involves being on the phone most of the day. You learn to develop people skills because you are speaking with customers on a day to day basis. Hardest part of the job is to constantly be on the phones because everyday is different. Especially when disasters hit there are not really any down times. The most enjoyable part of the days are the few times you get to be off the phones to attend meetings and learn new things. They encourage new ideas to make the company a better place for customers and employees.
Pros
Benefits, work enivronment
Cons
short breaks, stressful at times
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Work Culture
Auto Adjuster (Former Employee) –  Richardson, TXJuly 24, 2017
Everyone there greets you with a smile and they seem like they want to be there, and want to help you and will work hard to make you succeed.

The company does great things for the employees and their moral.
Pros
management, employee consideration
Cons
shift bids, and monitored breaks
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Great company
Claims Processor (Former Employee) –  Winter Haven, FLJuly 24, 2017
State Farm is a very good company to work for with a great morale! State Farm is a very family oriented place. State Farm cares a lot about their employees
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Best company
Receptionist /Customer Service Representative (Former Employee) –  Hollywood, FLJuly 24, 2017
Great company to work for if you don't mind being in the same position for years without any advancement. The work is pretty repetitive helping customers and answering the same questions a million times a day.
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High Volume/Fast Pace Work Environment
Claim Specialist Tier II (Former Employee) –  Dallas, TXJuly 24, 2017
Performance management assist in outlining your day. I learned to interpret multiple state policies/ and abide state statutes. The workplace culture has worsened in the last few years, but benefits are great.
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State Farm main center
Auto Insurance Agent (Former Employee) –  Bakersfield, CAJuly 24, 2017
The main center is huge and while they do provide a lot of support for employees it is easy to get lost in the maze of cubicles that they have. A typical day consists of a lot of paperwork and a lot of little things that make the jobs of the agents easier. Supervisors are all very supportive and insure that training is completed before starting employees in new tasks that are more complex.
Pros
Good work environment
Cons
cubicals not well marked
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exciting
Secretary (Current Employee) –  Canton, MOJuly 24, 2017
getting to work with the public is never a dull moment.

I answer phone calls, take payments, make changes to auto policies start applications for home and autos.
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Review Summary
Adjuster (Former Employee) –  West Lafayette, INJuly 24, 2017
As an independent adjuster working with State Farm can be nice depending on the location of the operation center. The days and weeks are long but for the most part the environment is relaxed.
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Productive
Claims Associate- Express (Former Employee) –  Dunwoody, GAJuly 23, 2017
State Farm is a great company to work for. Coming for health insurance industry this was a little different. Training taught me what was needed and being on the floor I was able to adapt and learn more. Manager do not seem to care if life happens. It is either you're at work, working under pressure or you're home stressed out wondering if you will have your job wen you go back in.
Pros
benefits
Cons
management
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No longer loyal
Claim Specialist (Current Employee) –  Frederick, MDJuly 23, 2017
They no longer care about their employees. Although we have time off there is never availability to use it. We are micro managed on how much work we produce and even if we provide quality work they still focus more on quantity.
Pros
Benefits, salary
Cons
No work/life balance; micro managed
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Dishonest owner agent
sales & Office Manager (Former Employee) –  Abilene, TXJuly 23, 2017
Agent allowed his friends and family to work there that were not licensed. I also witnessed unethical behavior. Was fired for reporting this behavior.
Pros
None
Cons
Dishonest
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Great Benefits
Manager (Current Employee) –  Dallas, TXJuly 23, 2017
Company has undergone a large number of significant changes in the recent history that have not all been positive. Some of the culture that made it unique has eroded. Their benefits are unparalleled and that is a large portion people stay there for many years.
Pros
Defined Benefit Pension Plan, Tuition Reimbursement, Certifications
Cons
Competing priorities within departments make it difficult for things to be done efficiently
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Great company to be with
IT Analyst Governance, Risk, Compliance (Current Employee) –  Bloomington, ILJuly 21, 2017
Plenty of opportunities to work in every area of IT, on many platforms. Have always felt it has been a company I was working with instead of working for.
Pros
Opportunity
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Loved working here
Office Manager (Former Employee) –  Oak Hill, VAJuly 21, 2017
I really enjoyed working here, wish I hadn't left. The office is laid back, but professional. Steady work and interaction with clients. The agent was very flexible. Pay is a little low for the area. Overall a great place to work
Pros
Office culture
Cons
Expensive area and pay does not really support it.
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Productive
Office Representative/ LSA 2 (Current Employee) –  Baltimore, MDJuly 21, 2017
Helping polices holder with their insurance needs every day. Sending reminder for late payments, ordering office supplies. Helping customers to be properly insured correct and to understand the insurance.
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Depends what office you get
Sales Representative (Current Employee) –  Mobile, ALJuly 21, 2017
Every office is different so one cannot reflect on all. It all depends on the management and how the office is ran. It is a hard field to learn but once you do it is pretty easy and enjoyable
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ok job
Claims Associate (Former Employee) –  Richardson, TXJuly 20, 2017
easy work, constant change(not bad)
flexible work schedules
great training and skills development
management great
benefits ok
workplace culture is great and easy to adjust
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Great company to work for
Administrative Professional (Former Employee) –  Richardson, TXJuly 20, 2017
Strong company with good benefits. Lots of variety and never boring. Very diverse and room for growth. Nice people to work with and recognition of employees is getting better.
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State Farm
Express Claims Associate (Former Employee) –  Dunwoody, GAJuly 20, 2017
I wasn't with the company long but it was a pleasant experience. Base pay was the best but you had the opportunity to increase that based on performance.
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Not for everyone.
Customer Service Associate (Former Employee) –  Dunwoody, GAJuly 20, 2017
Great place to work. Job just not for everyone. Customers want what they can't have and sometimes you have to tell them that. You cant please everyone. Can be easy.
Pros
It's a job, and your in the company.
Cons
Calls can be difficult. There are a lot of steps before assistance can be given to the customer.
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Overall rating

4.0
Based on 4,579 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.6
Job Security/Advancement
3.5
Management
3.6
Culture
3.8

CEO Approval

78%
1,334 ratings
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