Good staff support, as this was a high stress job where the work situation could become explosive, all Staff would protect each other in case of an altercation . Both medical and Correctional staff would work as a team to difuse and hostile situation. There was general laughter, jokes on staff, cook outs and of course birthdays celebration and the too soon to retire parties . Of the many duties , my favorite was orientation of new staff . Firm but in a light manner, I would ensure the new person would perform the work as taught.
While everyone has their favorite shift, we kept any differences to a minium by having staff meetings. One of the best policies, was the "Open door Policy" where anyone with a legitimate concern could see the CEO or his assistant to voice their opinion.
As a team we all grew in a professional manner, sometimes the easy way, sometimes the not so easy…but lesson learned .
By not having a regular routine, and always knowing the unexpected
would surly come, kept us on guard.
Boring it was not, challenging was a given.