Status Quo is King - Mediocrity Rules
Trainer (Current Employee) – Utah – September 16, 2015
Unlike the private sector which, by necessity, responds to industry changes and consumer demands in order to remain viable and profitable, I have learned that government entities are more... resistant to change or progress.
There are many levels between the decision makers and the reality of the daily operations and personnel who serve the customers. With each level of authority there is an intrinsic time buffer, territorial politics, statutory limitations and communication difficulties which adds to the delayed ability to serve the ever changing customer needs.
There are also no incentives in place to perform at a higher level so the natural tendency to perform at the lowest possible level is pervasive throughout the organization. The brightest and most motivated people who would be of value to a private sector organization soon realize the lack of opportunity for merit advancement or recognition and soon leave public service for the private sector.
This unfortunate reality creates an extremely high turnover ratio. Wonderful job security for HR professionals, but the drain on the system to hire, train and then have to soon replace those same hires is inefficient and very costly to the taxpayers.
The benefit packages and job security are both attractive
Low pay in comparrison to the private sector. Lack of Merit Advancement