Steak 'n Shake Employer Reviews

A typical day at work was busy, fun, and interesting. You meet wonderful customers and make new memories, survive the lunch rush, not messing up on orders,and ensuring the customer had an enjoyable experience. During 3rd shift, you'll meet a lot of different characters with a story. You always learn something new or learn how to do something right. – more... The co-workers were great friends and very memorable. It was a honor to work with each one. The most enjoyable part of my job was working with great co-workers and having each other's backs. Almost like a second family. – less

Multi-tasking between taking orders and serving food, learned how to manage time better along with pleasing every customer. Management was reliable and I enjoyed building friendships with other employees.

This is by far, the worse place I have ever worked. It is so bad, that should I leave I would not even return as a customer

Steak n' Shake was my first job. I worked my way up the ladder until I was running shifts. Everyday was a new challenge with different problems arising. I learned how to effectively deal with customers along with help my employees to help customers out. I learned many things from my experiences there and overall enjoyed the job.

When first hired at Steak 'n Shake, my typical work day only occurred twice a week - every Saturday and Sunday. I was initially hired as a host and it was my pleasure to be the one that customers were greeted by.
As I quickly learned the flow of the dining room, I was promoted to a server after seven months. After completing my training, I was requested – more... to work the overnight shift - which I saw as an honor, considering only the best of the best were given this opportunity. For a year and a half, my 'typical day at work' was working at night five days out of the week.
In the last three years, I learned every work station at Steak 'n Shake. I am an extremely dedicated employee and I work very hard at whatever task I am assigned to complete.
Working for the management at this company could be stressful at times because of the trust they put in me to run the store by their side on top of working my assigned station. Nonetheless, it has been an honor as well as a pleasure working with my managers. – less

I worked as a server during all shifts.
Mornings and afternoons weren't bad. It was busy enough to keep me moving and on my feet but not so bad as to wear me out.
Weekends and evenings, however, tended to get quite busy and both of the locations that I worked at were understaffed and there was more than one occasion where customers did not receive adequate – more... service (because it was impossible for three servers to manage an entire restaurant full of people) and left disappointed. Those days were highly stressful and resulted in being yelled at by the management.
Overnight shifts tended to be slower but there was a LOT of cleaning required, particularly because the servers on the other shifts did not complete their sidework and the managers did not enforce it. I was basically being paid minimum wage to do the work of four people and the overnight tips were scarce.
The managers are under a lot of stress from corporate to maintain drive through times and accuracy and so tend to forget about the dining in experience that Steak 'n Shake is supposed to be focused on. This results in servers yelling at those working the production line because the food that is supposed to go to the dining in customers is late because the management is making the producers make the food for the drive through first.
I feel like the whole corporation is run by cheap people who suck their employees and restaurants dry while giving little in return. – less

When I first began working for Steak n Shake, there was good quality management and many advancement opportunities. Once the corporation was bought out, all advancement opportunities within the company diminished because they started outsourcing managers and refused to give any worthwhile pay raises. I learned many things, was able to efficiently work – more... every single position within the store, and never received anything for it. I was expected to basically run the store for minimum wage, while the managers on duty either sat in the back office playing on their cell phones or sat outside on one of their many smoke breaks throughout the night. Self satisfaction is all that I received while working. – less

I love coming into work. I get along with all my coworkers and love the fast paced environment. I haven't really had any troubles on the job. You are trained very well. This would be the perfect job for a high school or college student.

job security as long as you meet your requirements, management was great and helpful, pay wasnt the best but more than most fast food restraunts

I was at Steak and Shake for a little over a year and for my first job, I loved it! It is a great restaurant for families to go to which made being there a lot better than any other job. The downside was the management. Our general manager was not the nicest guy, he stole food from the store, would come into work under the influence,and didn't have – more... very much structure. The ones I did look up to were some of the other servers that have been there for a while and really showed me how to be a great server and how to make sure the guests will want to return. That is where I learned to be a great server and how to communicate with others and ballance my work life and personal life. – less

I learned how the restaurant business works first hand and also how to deal with disgruntled customers. My co-workers were usually people around my same age which made it fun, although the food service industry just isn't for me.

A typical day at work, cannot be described as typical. There was always something new, a new challenge or a new problem that needed solved before the day could begin. We would help the associates set up for meal periods, work the flow of the business during the rush and then help the associates clean up and re-stock for the next rush. After, or before, – more... depending on your shift, you would conduct your managerial duties such as deposits, inventory, interviews and other required paperwork.
I've learned most of my skills within the Steak N Shake corporation. I began at the entry level associate rank, and worked my way up to becoming a salary manager, learning everything a long the way.
The management staff, which I was apart of, was very well rounded. However, one of the biggest hang ups, would be the lack of communication between those running the stores. It really creates this feel that everyone is doing their own thing and gives the staff mixed feelings about those in charge.
My co-workers were a great mix of people. It did not matter what social differences you may have with someone, race, gender etc. it was always a welcoming atmosphere.
The hardest part of the job would be keeping the store staffed at an appropriate level due to the pay restrictions we have for associates. Also, the time you must have available to work the required fifty hours (if not more), attend frequent conference calls and still balance any sort of home life.
The most enjoyable part of the job is bringing in new associates and watching them develop into your key crew members. Also, when you have a really smooth shift, where you know that every guest is happy and the associates are very satisfied by how their day is being ran. – less

I would work from 3pm to 11pm some days and they eventually cut my hours to 3 a week, certain managers were better then others when it came to helping.

Most of the time you were at a station. Working as a team you would provide food to the customers.

I worked with customers, cashing out, taking orders, helping servers to bus tables and helping to wash the dishes when needed. Helpful around when it gets busy.

Basic food service job; cooking, cleaning, waiting tables, multitasking. Easy first job for anyone.

Responsibility for restaurant operations including: Store sales and growth; Customer service and satisfaction, Labor Management, Leading from the front; HACCP; Food Variance Tracking Inventory; Scheduling; Employee training and development including; Food production procedures, Cash handling, Shift Management Handouts, Crew Training Handouts; Harassment – more... Prevention. – less

There are many restaurants,keep looking,.there are better. Training isn't taken seriously, they expect the world from hourly employees and they aren't able to receive raises solely on their own merit.That's a shame. If the GM isn't doing their job, this keeps others from getting much deserved raises.

My typical day at work starts off with me going in every morning, except for days off of course, and the first thing I do is prepare my station for the day. My main station is drive-thru. I have been operating it for three years out of the five years I have been with the SteakNShake company. If there is one thing I've learned over the years of working – more... with the company in general is that you must learn how to handle the public. People can be demanding and you must go to all ends to meet their demands. We have great hard working employees who do this on a regular day-to-day basis. Our management is also very dependable. We have managers who will work with you to help keep the company a friendly work environment. The hardest part of the job is dealing with the customers as people can sometimes be very unpredictable but at the same time the most enjoyable part is indeed seeing all the friendly customer faces come to greet us. – less

Steak n Shake offers plenty of opportunity to grow within the company. Hours are flexible, and schedules associates to their availability.