STEAK N SHAKE Employer Reviews

My day started with a register count, cash balance, change order & the review of the day's employee schedule. If numbers permitted, I would add or slim down the work schedule to fit the budget. Prep the line with the prep cook, inspect teh restaurant for opening, verify staffing & prepare for our first guest. Handle cash & creidt card transactions, – more... handle mid-day deposits, staffing, labor hours, customer conerns & employee spotlights!!! Cutting back on staffing when the restaurant was slower, prepare food order, rotate stock, & conduct table touched with guests to ensure quality & happiness. – less

Usually under staffed
I learned how to master multi tasking
Managers are not good at scheduling
Some co workers complain and under work
The hardest part of the job is picking up the slack
The most enjoyable part is talking to customers that see and appreciate the hard work being put forth

daily inventory
customer service
food orders
associate training
make associate scedules

This was my first job. I loved the people and the food. I worked here my entire time in college. They were very understanding and encouraging through it all and for that I am forever grateful.

very fast pace and productive to customer service. I learned how to operate restaurant equipment while attending to the customers needs. there wasn't really a hard part to this job environment just more enjoyable.

50+ Hours of work a week. Not much of a bonus program. Opportunities to advance based on manager turnover. Everything rushed.

It a fun place to work but to much drama. Needs more management that cares for the business.

I really like to learn about stocker worker and bringing boxes from the truck and putting up boxes on shelves.

I loved working here because of the amazing environment we worked in. Also my coworkers were really nice and usually understanding.

I loved working at steak n shake, the emviornment was nice. my bosses were cool...and I got along with most of my co-workers overall...hardest part of my job was happy hour, most enjoyable was face to face customer service.

Overall the company just was not for me. At first, in the interview process everyone was very polite. (Hr, DM). I was very excited and confident in choosing to work with this company. However, things quickly changed. Within a few days of working there I began to notice that it was more of (a little extreme word but closest I can come up with) a cult – more... like atmosphere. You had to recite and memorize their mission and vision, and explain why it is so important to you.... no offense, my family is more important.
Which leads to my next issue. They expect to be priority #1 of your life. Not you family (which in interviews they will say they are all about work life balance). I could go on but if u participate in management, you will see even in some of the exercises it appears to be very controlling. Also u will see that those upper management ppl that were so nice and polite in the interview process, then turn threatining and almost into bullies after a few days and weeks. Just makes it uncomfortable. Not a terrible first management job probably. But for an experienced manager, I would not recommend. Just personal opinion. – less

Overall the company just was not for me. At first, in the interview process everyone was very polite. (Hr, DM). I was very excited and confident in choosing to work with this company. However, things quickly changed. Within a few days of working there I began to notice that it was more of (a little extreme word but closest I can come up with) a cult – more... like atmosphere. You had to recite and memorize their mission and vision, and explain why it is so important to you.... no offense, my family is more important.
Which leads to my next issue. They expect to be priority #1 of your life. Not you family (which in interviews they will say they are all about work life balance). I could go on but if u participate in management, you will see even in some of the exercises it appears to be very controlling. Also u will see that those upper management ppl that were so nice and polite in the interview process, then turn threatining and almost into bullies after a few days and weeks. Just makes it uncomfortable. Not a terrible first management job probably. But for an experienced manager, I would not recommend. Just personal opinion. – less

When I first started working here, I enjoyed the job. I loved the managers. However, things begin to change when there was a new general manager. She came in with a rude attitude and started to fire a lot of people. Even the well-experienced people who had been there for years. It has gone downhill since then.

Working at Steak n Shake can be a satisfying experience.
Great employees, customers and managers.
The only problem I had while working at this organization was the bad scheduling. I worked nearly every weekend and got called in a lot to cover other employees.

a typical work day. meet amazing lifelong friends. Management was okay, very judgmental. could have been more understanding in the personal life. most enjoyable part of my job had to be assisting customers

A typical day was spent, preparing food for orders, going over inventory and managing the staff.

I learned how to prepare the menu items, how to use cash registers, how to take inventory, how to count drawers.

I worked with a lot of different kinds of people, some of which I got along with, others I had to tolerate.

The hardest part of the job was – more... dealing with rude, impatient customers and working 3rd shift.

The most enjoyable part of the job was working with the people, I got along with most everyone. – less

Steak n Shake was a very good place to work, it was exciting and full of life, I had a very good crew and would not change them for the world. As General manager I would spend a lot of time their but it was worth it because I was doing something that I loved.

A typical day was, order taking cash ahndling, cleaning, and customer service. I learned how to improve my multi-tasking skills. Management is management. Co-workers are co-workers. The hardest part of my job was to work overnight and still go to class in the morning. The most enjoyable part was when I adavenced and moved on.

its a good environment to work in with friendly associates to work with

Hands down the greatest time of my life. I loved this job and wish to one day work here again. Great management and friendly co-workers.