STEAK N SHAKE
Compensation/Benefits
Management
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Job Work/Life Balance
31 reviews

STEAK N SHAKE Employer Reviews

Compensation/Benefits
Management
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Job Work/Life Balance
Hard work
Server/Hostess (Former Employee), Decatur, IL –
Pros: customers kept me smiling, friendly work place
Cons: no hours, don't work around outside activities, including school
It was hard trying to balance school and work at the same time. When hired they tell you that your schooling is very important to you, but when it comes down to it they won't work around your school schedule. Very rarely even got any hours due to it.
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Used to be, until the culture changed
General Manager (Former Employee), Lancaster, OH –
Pros: potential for advancement
Cons: possibly not worth it, due to lack of quality of life
Steak n Shake used to believe in developing and empowering their employees, but a change in corporate culture has developed over the last several years for the worst. If you want a job with the company, try to find one at a store far away from the corporate office, where visits are minimal. Those stores seem to be able to function well without constant – more...  interference. – less
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Fast paced work environment
Customer Service (Former Employee), Troy, OH –
At Steak N Shake I waited on tables, prepared food, stocked, cleaned, & ran the cash register.
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Overall great place to work.
Server (Current Employee), Round Rock, TX –
Pros: great management
Cons: unpredictable hours
Very busy all the time. You learn how to balance different tasks that you are presented with. Management is great and very helpful when needed, always fair in situatoins. All the staff is very polite and helps eachother out. I love when a guest leaves happy and satisfied with my service and our food.
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Love the people
Waitress/Service Trainer (Current Employee), Fort Wayne, IN –
Cons: pay, no holiday pay, no benefits
Some customers are just plain rude which comes with any customer service job but you would think your managers would be stand up for you. The worsest part of my job is the low pay for what you do and also some of the higher employees take advantage of their postion. The best part of my job are the nice customers and emploees.
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Fun Workplace
Server (Former Employee), Glendale Heights, IL –
I love working for Steak N Shake. The employee's were very inviting and management was very understandable
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fun place to work
waitress (Former Employee), Hixson, TN –
I stayed super busy all the time there was always something to do. This was my first jon so i had tins of things to learn in a short time. customer service you learn people are not always friendly so you have to have a great attitude and personailty to be able to do this. Management there wasnt that great we had a differnt manager every other week but – more...  you pretty much learn to deal with it. Hardest part is learning to deal with upset customers. I loved working with people and learning new things – less
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Busy at times, healthy work environment.
Cashier-cook (Former Employee), O'Fallon, IL –
I learned how to multi-task and how to focus on one goal and that was lowering the drive thru time throughout my shift. I felt like the managers were just there for the paycheck. the hardest part of the job was that it would get very busy during the lunch and dinner rush. I most enjoyed the comradery i had with my co workers.
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GREAT SHAKES!
Server (Current Employee), Charlotte, NC –
I work with 3rd shift its very structured and steady paced. I run drive-thru and serve dine-in guest. I cross train in all areas. Management is fun and professional. Co-workers are helpful and team players. The customer overall experience is the hardest part of the job. My paycheck is the most enjoyable part of the job.
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they work you too hard and no real benefits
shift supervisor (Former Employee), grandville, mi –
Pros: some nice co-workers
Cons: no loyality, no vacation/ holiday pay, forced to work all holidays, bad management, bad discounts
you get no real discount (10%-15% up to $5) no vacation pay or hoilday pay plus are forced to work every holiday. Management is a joke. Most just argue and don't solve any problems. they have no real value of employees or loyalty for that matter. It is for sure a company i would stay away from.
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Great place to work
Cook (Former Employee), Clermont, FL –
the people and customers make this place a great place to work
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not a good place to work
Manager (Former Employee), Poplar Bluff, MO –
Cons: no breaks
working for this company was not very pleasant it envolved long hours and inadaquate staffing for the buisness to run smoothly. Hours were long did not work well with home life. I also was promised wages that i did not recieve
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nice for the deserts
production worker/cashier (Former Employee), St. Louis, MO –
worst job ever and i really think they was races didint work there to long
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Very slow.
Line Cook (Former Employee), Wake Forest NC –
Pros: free food, smoke breaks.
Cons: very slow, and not enough business.
It was an alright job, i got paid minimum wage, but there wasn't many days where we were busy, and we ended up closing down. I also wasn't too fond of the management either.
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slavery
Host, Shift Leader (Current Employee), St. Louis, MO –
Pros: health care benifits
Cons: no stablity
looking for better job to grow in not to work as some company slave
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First job
Production Worker (Former Employee), Livonia, MI –
Pros: example: free lunches, etc.
Cons: example: short breaks, healthcare, etc.
Fast food restaurants made shakes and desserts. Also made and prep orders for food.
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Some day good and some days bad
Food Prep/Cashier (Former Employee), Independence, MO –
Sometimes it would be a great environment to be in and not alot of stress and the managers would help and somedays it would be very stressful and the manager would not help and leave.
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i love meeting new people.
Server (Former Employee), Newark, OH –
i loved this job. i loved meeting new people everyday and making them happy.
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It's rough being a Server
Server (Former Employee), Franklin, TN –
Pros: flexible hours, high volume restaurant
Cons: very physically demanding, long hours
The S&S I worked at was very high volume, which pay-wise is a great thing. I worked long hours, sometimes 14 days in a row. I imagine it is much like being a server anywhere else. I loved my evening shift Managers there, and wish they were that good at all S&S's.
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Fun fun fun
Server/Waitress (Former Employee), Indianapolis, IN –
Pros: tips
Cons: customers were always belligerent and rude
On third shift you make great tips every night and still get your decent paycheck bi weekly
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About STEAK N SHAKE

The Steak n Shake Company (Steak n Shake) is engaged in the ownership, operation and franchising of Steak n Shake restaurants. – Read more