Providing a workplace that is conducive to excellent customer service
Front End Lead (Current Employee) – Chantilly, VA – December 10, 2015
I really enjoy my co-workers. The hardest part of the job was keeping the front end motivated to open credit cards and keep a great work atmosphere. Making sure that surprise audits were done monthly. Most importantly that every customer left with a smile on their face regardless of the mood that they came to us with. Excellent customer service. I was also in charge of merchandising the ladies department as well as the accessories department. Staying on task while prioritizing what needed to be done first. It could change all day. The most enjoyable part of my job is developing relationships with the customers. Cultivating a great work atmosphere with both the customers and employees.
Great team members, interaction with customers
Managers pulling me in many different directions. They all want help at the same time.
Visual Merchandiser (Former Employee) – Atlanta, GA – January 6, 2018
Worst retailer I've ever worked for. The store manager was very unprofessional and when called on her unprofessional behavior, she lied about it. If you like working being forced to work 24 hour shifts(in preparation for corporate visits), then this is the place for you. It's a constant stress filled environment.
Sales Associate (Current Employee) – Henrico County, VA – January 6, 2018
On a daily basis, I would be required the maintain the department and how it looked and help the customers find what they needed. It was usually a simple day at work unless it was busy; in that case I would be a little more swamped and would have a chance at needing to go on register. It wasn't all that bad, but the hours would sometimes get cut really harshly.
Sales Associate (part-time) (Former Employee) – Aurora, CO – January 4, 2018
Great manager and co workers. Great discounts. My manager was really nice and worked with my schedule and everyone helped each other. Definitely good for high school or college students but also it's not to hard to move up. Would highly recommend it 👍
Stein mart Floor Associate (Former Employee) – Anaheim Hills, CA – January 4, 2018
An overall great place to get a good grasp on what it mean to be apart of a team, and learn how to work cohesively with others in a smooth fashion. Providing an excellent level of customer service is also valuable at Stein Mart.
Boutique Sales Associate (Current Employee) – Richmond, VA – January 1, 2018
Great place to work to build confidence and learning opportunities. Flexible hours and fast-paced or relaxed depending on the workday or season. I enjoyed focusing in on tasks and collaborating with fellow associate team.
Front End Lead (Former Employee) – Nowhere – December 26, 2017
Steinmart is a decent place to start if you want to get into retail. You'll learn how to merchandise stock and read maps and troubleshoot. You're learn customer service from the ground up and meet people you'll never forget.
great customers, great products, great discounts, decent benefits, interesting work environment, free lunches during a 12 hr sale, good support from the steinmart family
Customer Service shipping and receiving (Current Employee) – Columbus, GA – December 20, 2017
put out stock, assemble merchandise, unload truck, sign paper work, help customers, clean up, set up merchandise, count merchandise, tag items, stocks shelves, help coworkers with customers, help look for items
Sales Associate (Former Employee) – Phoenix, AZ – December 18, 2017
The managers are very manipulative. They do not follow through with their staff promotions..something shady was going on.. Very immature behaviors, Would not work for them again. On a good note,,discounts were great!!
I absolutely love my job, my coworkers, and the customers! The only problem is the management at my location. Her attitude is horrible! She doesn’t like to go by your availability, and when you talk to her about it, she’ll tell you “maybe you shouldn’t have a job”. Everyone else is great, but she’s the reason people keep leaving within their FIRST MONTH. She’s bad for business. She makes everything so stressful when it should be fun and relaxed.
Sales Associate (Current Employee) – Baton Rouge, LA – December 15, 2017
A typical day at work would be doing returns and ringing up customers and providing the same coupons on a daily bases. I learned to try to stay focus and keep negativity out my way. The workplace culture is good I love most of my co-workers we have fun and we make the day worth it. The hardest part of the job is dealing with rude customers. The most enjoyable part of the job is when we get money added on our check for credit cards
Retail Shoe Sales (Former Employee) – Tempe, AZ – December 14, 2017
I worked full time a week with a very fun team. My job title was to sell shoes and to greet and help customers. I loved helping customers around the store. I also had to work as a cashier and answer phones. As well as stock and face items.
Stein Mart Corporate was a great entry level job, you can move up quickly in the merchandising department as there is fairly high turnover. The pay is not great and it is pretty stressful/a quick paced environment. The coworkers are wonderful though and make the job worth it.