Providing a workplace that is conducive to excellent customer service
Front End Lead (Current Employee) – Chantilly, VA – December 10, 2015
I really enjoy my co-workers. The hardest part of the job was keeping the front end motivated to open credit cards and keep a great work atmosphere. Making sure that surprise audits were done monthly. Most importantly that every customer left with a smile on their face regardless of the mood that they came to us with. Excellent customer service. I was also in charge of merchandising the ladies department as well as the accessories department. Staying on task while prioritizing what needed to be done first. It could change all day. The most enjoyable part of my job is developing relationships with the customers. Cultivating a great work atmosphere with both the customers and employees.
Great team members, interaction with customers
Managers pulling me in many different directions. They all want help at the same time.
Good place to work if you can deal with rude customers and strict managers.
Associate, Cashier (Former Employee) – Port Saint Lucie, FL 34986 – June 12, 2017
First you report to management to receive you task for that day, and then spent that whole day in your assigned area. Didn't really learn much only reinforced what i already knew. Most of the managers were friendly to their employees the rest were sort of snappy with everyone. Dealing with customers had to be the hardest part of the job for me at least, they were a different type of people than i'm used to. The most enjoyable part was getting to know the coworkers and making friends.
Sales Associate (Former Employee) – Hattiesburg, MS – June 8, 2017
During my time working at Stein Mart, I was depended on to maintain the Home department during evening shifts. It was an alright retail experience. I did not work many hours, but felt I gained valuable retain experience.
Customer Service (Former Employee) – Jacksonville, FL – June 8, 2017
Stein mart is mainly a ladies store but is open to men as well. It has a great selection of clothing, jewelry and home decorating. Customer service is a must at stein mart, and our customers always come first
Sales Associate (Former Employee) – Rogers, AR 72756 – June 7, 2017
Would have to work back to back shifts, close one day- open early the next. worked several months without a direct manager for my department co workers were friendly enough but i can not stress how horrible management was company visits were the hardest because the store team leader would never task us properly. we were always behind because the only thing that mattered was pushing cards.
Store Clerk and Cashier (Former Employee) – Arlington, TX – June 6, 2017
-Prevent customer service issues that may arise due to the inability of departmental staff to meet the demands of customers when there is shortage in both goods and staff, by applying sound customer service skills and effective rapport with staffs -Ensure that store shelves are well maintained by making sure that outdated products are taken off the shelf and replaced with current stocks -Constantly ensure that work ethic and company standard is fully adhered to during working hours
Shipping and Receiving (Former Employee) – Lithia Springs, GA – June 6, 2017
working fast paced all day, i learned how to use a pallet jack and a rf gun, the management is okay, the workplace is very multicultural, the hardest part of the job is after the last break when everybody is tired and ready to go home, the most enjoyable part of the day is while im working i get to converse and bond with my coworkers.
Customer Service Lead (Former Employee) – Memphis, TN – June 5, 2017
Working at Steinmart was my first experience with retail and there I perfected my skills using the Point Of Sale system, excelling in customer service and catering to all types of demographics. At Steinmart I lead a team of cashiers and through that my leaderships skills were developed and troubleshooting with electronics.
Merchandising Manager (Current Employee) – Portage, MI – June 5, 2017
Management is lazy and uncaring. Upper management (DM & RM) are at best unorganized and at worst simply unintelligent. As a company they are inefficient and chaotic with one direction given often followed by something completely contradictory. They are not taking the necessary investments to make it in the struggling retail market.
No upward mobility, lazy management, unmotivated employees
Cashier (Former Employee) – Fayetteville, NC and Greenville, SC – June 2, 2017
SteinMart is a nice place to work. Depending on your job title, that will dictate how your day would go. I, being a cashier, didn't have much responsibility. I assisted customers with the cashing out of there items. At times also assisting with exchanges and returns. At the end of the night, I was responsible for balancing the register I was assigned to. The management was great. Very friendly and interactive. Willing to work with your schedule. The hardest part of the job in trying to get customers to apply for credit cards, even when letting the know they would receive all the coupons out that day and an extra 20% for applying.
by all mean i had good time from all my job team work
Department Manager (Former Employee) – Cooper City, FL – June 1, 2017
there wasn't a hardest part for me because no mater what I am always try my best to make my work place fun that where I spent more time. I had a good learning experience that was my first time been a manager and I took my time to learned a lot of different skills in my life and learned how to dealing with angry people, but its was a great experience.
Service Associate (Former Employee) – Granada Hills, CA – May 31, 2017
• Managed several departments including: Customer service, Men’s, Home, Linens and Shoes. • Provided excellent interpersonal skill and customer service to establish strong relations with customers and co-workers for a positive work environment.
IT (Former Employee) – Jacksonville, FL – May 28, 2017
12 years of service and was let go and treated very poorly after being let go. Lots of politics in this place. Even when managers get let go, they leave behind their lapdogs who still do their bidding after they leave.