It is what you make it. On the up side, I overall enjoy my job
Pros: Benefits, Schedule, Learning a new skill.
Cons: Employee relations training would benefit some.
Assisting patients with after hours issues. I have an opportunity to make a day in spite of, my limitations. I try to remember that could be me walking in the shoes of someone whom needs empathy, AND professionalism.
That said, I do enjoy providing quality, compassionate care, via phone to my patients. Each day I clock in, I have an opportunity to be the calm in the storm. Of course, I can't please everyone, but I do like to do what I can.