Medical Virtual Receptionist (Current Employee) – Herndon, VA – September 9, 2015
We work for an answering service for different local business and some out of state. We answer 24 hrs a day and 365 days a yr answering between 100 calls to 200 calls a day. It can be challenging but able to maintain steady flow of customer service and troubleshooting issues.
Working from home no travelling, dress codes, buying lunches
Isolated, Not able to speak directly with Sup, understaffed
Thank you for sharing your experiences and feedback with us. We understand that every position at Stericycle offers its own set of challenges but those challenges are learning opportunities for both the company and our Team Members. We’re always looking for ways to improve, not only as a company but also as an employer, so thank you again for your thoughts.
Job Work/Life Balance
A stepping stone
Call Center Representative (Current Employee) – New York, NY – November 7, 2017
Everyone gets paid different amounts to do the exact same job. It's a cool place to work. It's easy money. It allows you to get on your feet and make the best of life.
247 call center
Short breaks, lack of communication with supervisors and management
Call Service Representative (Former Employee) – Indianapolis, IN – November 6, 2017
Stericycle was a very nice place to work but sometimes it got a little overwhelming dealing with some of the coworkers and their attitudes. I it had to be the bigger person and ignore them for my job and staying professional
CDL A Driver (Former Employee) – Middletown, CT – November 3, 2017
Very dirty putrid smelling trailers. Surrounded by death as pick ups in hospitals are usually next to morges. Non competitive starting pay for lq route cdl A drivers. If you can stomach it for a while at least you'll get driving experience. Be prepared to smell feces and urine regularly.
Makes outbound and receives inbound sales calls (Current Employee) – Chicago, IL – November 1, 2017
Co-Workers are Awesome. Things changed over night. Goals are unreachable with customer base not where it once was. Management doesn't understand that a lot of companies are now Paperless. Some companies will not return due to bad service they received.
Customer Service Representative (Bilingual) (Former Employee) – Indianapolis, IN – November 1, 2017
While working her I have come to find that when you do your job well they give you more work until you have become over worked to the point that you continually fail and only once you fail are they doing anything about it. When they do anything about they are pointing the finger at the employee that they are the one who is wrong and messed up. Very bad management/leader training for this company. This the leads to failed employee jobs
Very Stress full inviroment and over worked employees
Logistics Coordinator (Current Employee) – San Jose, CA – October 30, 2017
While working her I have come to find that when you do your job well they give you more work until you have become over worked to the point that you continually fail and only once you fail are they doing anything about it. When they do anything about they are pointing the finger at the employee that they are the one who is wrong and messed up. Very bad management/leader training for this company. This the leads to failed employee jobs.
Team Manager (Former Employee) – Coconut Creek, FL – October 26, 2017
We traveled 90% of the time to hospitals all over the country. I was an installation team leader in charge of successfully completing the removal and installation of SHARPS containers. We had to complete the job no matter the size of the hospital in 72 hours or less. I had anywhere from 4 to 15 employees under my control. We had to work extremely fast and often worked long days. My direct manager was good and took care of my team, but outside of that I was not too impressed with how the installation team was treated by other management personnel.
traveling but not 90%
low pay, too much travel, little room for advancement
Great place to work. Plant workers are worked hard but the benefits are worth it. There been some management changes since I worked there but I do believe the changes are for the better. The equipment / Trucks are good too.
Call Center Customer Service Representative (Current Employee) – Indianapolis, IN – October 22, 2017
Stericycle provides customer service for product recalls and notices. Provides great opportunity for employees/contractors to learn how to best relate and serve customers who are often quite stressed with their situation.
Route Driver (Current Employee) – McKeesport, PA – October 21, 2017
Supervisors only care about not having to drive. If they are short they will make you work even if you have a funeral. As long as they do not have to drive. Also they have no compassion for you and talk to you like you are nothing. We are suppose to have 4 tens no weekends and we get forced to work our off day even if you have something scheduled they make you use a vacation day.
Customer Service Representative (Former Employee) – Winthrop, ME – October 21, 2017
My work day was completely packed from the moment I clocked in until I clocked out. I was often expected to preform roles out of my job range without training and to juggle many jobs at the same time. The work culture was not good the workers were under paid and not appreciated. The hardest part of the job was the lack of support from management.
Compliance Solution Specialist (Former Employee) – Northbrook, IL – October 20, 2017
Stericycle should place strong focus on better training of their employees with the proper way to sell their products and services to their customers, as well as, how their employees should treat their customers.
Manager, Human Resources (Current Employee) – Northbrook, IL – October 20, 2017
Company grew too fast and did not anticipate the issues associated with numerous acquisitions and mergers. It was obvious that senior management is not accustomed to how a formal, established, large corporation should be guided and supported and has led to a very insecure and chaotic environment. This is a shame as it was a great company 3 years ago with a bright future. Only time will tell now.