Pros: each day is filled with new and interesting people and events, great healthcare benefits, and bonuses
Begin every day with a positive attitude and a happy persona. I was able to keep each customer happy and smiling while keeping my employees moral high. The hardest part of management is putting personal feelings aside when needing to discipline a team member. However, the most positive and rewarding part is also when that discipline pays off in a form of a big sale, and a satisfied customer. In which case everyone is pleased. I have learned how to manage various personalities into a cohesive team; I have learned that no matter how large or small a complaint, when treated with respect, empathy, and kindness every issue can be resolved amicably. I have also learned how to appreciate beauty in all forms. Lastly, I have learned how to balance a PNL statement.