Big changes over the last few years made an undesirable work environment. Everyone looking to cover themselves from being the next to "retire"
Human Resources Coordinator (Former Employee) – Akron, OH – August 8, 2017
Too many changes too quickly and a lot of great people out of work over the last 2 years. It is no longer a people company who happens to sell jewelry....it's not about the people at all other than terminating or forcing retirement.
As with any sales, the jewelry business is competitive. However, it keeps you on your toes and it makes for a good atmosphere. There's also an amazing sense of satisfaction after helping someone find their perfect piece of jewelry.
Admin. Assistant to VP, IT Infrastructure & Ops (Current Employee) – Akron, OH – July 20, 2017
People are willing to help and talk with all team members. If you want to be promoted, you just need to let upper management know. There are places to move throughout the company if any department is not a fit for the team member.
Store Manager (Former Employee) – Battle Creek, MI – July 18, 2017
It was great to learn so much about diamonds and jewelry. I knew nothing about it going into the business other than the fact that it was pretty. All the sales there were for happy reasons. That was a fabulous perk to the job. There really were not a lot of down sides to this position. It was interesting, I loved working with people and finding creative ways to obtain the stores sales goals.
Clerical (Former Employee) – Akron, OH – July 13, 2017
very busy and fast paced place to work. Leads do not usually don't know what is going on between each other.a typical day there would be picking merchandise to send to stores and then bill it and then it goes to shipping to be sent to the stores.
Customer Service Representative (Former Employee) – Akron, OH – June 27, 2017
debt collection, bed bugs, call center more like a highschool, pay was decent BUT hours were BIZARRE with NO time to actually spend any money except on bills, overtime required no exceptions, movement in job without asking if we anted to or not
Special Accounts Analyst (Current Employee) – Akron, OH – June 22, 2017
A typical day at work is a busy but productive day. Management in my area turned over frequently, which made the daily tasks seem even harder when the management did not know how to perform them. Hardest part of the job was the constant change. I enjoyed working with all my team!
Jeweler (Former Employee) – Des Moines, IA – June 13, 2017
Not a good place to work. A lot of pressure to produce "perfect" work in a minimum of time. Add the demands to drop everything and do this instead add a lot of pressure. Way too much paperwork, much of it a duplicate of what has already been done. The benefits package sounds good untill you read the details, (such as a health care plan which does not pay anything untill a $5000 deductable has been met). Management seems to be constantly trying to put out fires rather than solving the problem.
I learned a lot from these people, they were all very helpfull and put up with my inadequacies and did a great deal to make me feel comfortable at work. The jewelry business is a very challenging field and has tributaries into many other industries and it is a very rewarding field to be in.