Collections Representative II (Current Employee) – Akron, OH – January 19, 2016
begin to reach out to customer to retain an arrangements w/ solutions w/ the business, learned different ways to communicate different scenarios, overtime mandatory is hard on people, enjoy the bonus while achieving goal, management things change in the department at last minute somewhat of the time.
Contingent Team Member (Current Employee) – Akron, OH – January 17, 2016
I am a contingent team member at Sterling. While I enjoy the work in general and the people that I work with, there is very little advancement opportunities. Additionally, I am looking for a more professional environment than I have found. Further, I am a student looking to pay off student loans and set out on my own. The compensation I receive hourly is simply not enough to do so.
FT Sales / Event Coordinator (Former Employee) – Milford, CT – January 14, 2016
I simply enjoyed having a job but the assistant manager was very bitter and took meds throughout the day and you became another person if you didnt agree with her. Employees were awesome and the store manager was a delight to work for.
It's a great job if you don't owe student loans or if you don't mind working every weekend.
High End Bridal and Timepiece Sales (Current Employee) – Cedar Park, TX – January 12, 2016
I'm still working here. It's probably less competitive among employees than a lot of other sales arenas. The corporation have a well-thought payment structure which would work best for single people who are okay working weekends. Frankly, you can be one of the best at selling but you probably will not make more than $35K per year even if you sell over a million dollars worth of product.
All in all, the company educates its employees well on the vast field of jewelry from diamonds to repairs. A typical day is selling jewelry and taking in repairs. Management is well-structured. Teamwork is stressed among employees by the corporation. Most enjoyable part of the job is selling from their vast collection of diamonds and making clients happy!
rewarding, encouraging, exciting , and life changing
sale associate (Former Employee) – Charlotte, NC – December 1, 2015
I really enjoy working for Sterling Jewelers. It is a rewarding career experience. I love the one on one interaction with guest to meet their needs. I am honored to help people make their dreams come true. Sterling believes in growth & development for their employees. I learned about precious gems & how to appraise them. I repaired jewelry & maintained them for guest. Management is great with the staff with grooming & building of employees as a team. My teammates( coworkers) are great and very helpful towards one another. The hardest part of the job is was unfortunately being robbed repeatedly. The most enjoyable was assisting the guest tp choose the perfect piece for their loved one.
Excellent benefits, poor pay if store isn't making levels.
Repair Liason, Inventory Control Specialist (Current Employee) – Asheville, NC – November 4, 2015
Good working environment (depending on always in retail on the quality of store management), with good benefits. Emphasis on making numbers and the overall store productivity - if the store isn't performing well for any reason, including those outside of employee control, commission levels and thus income is drastically reduced.
Fun place, sales is full of drama, repair is production oriented
Bench jeweler (Current Employee) – NC – September 27, 2015
Depending on your location, the folks can be great or they can be total jerks getting away with murder. From the repair shop perspective, there's opportunity for growth always, but that's if there are any slots open. Luckily you can always transfer within the US as long as you have an open slot. Everyone has goals they have to meet, this being a production- and sales-oriented job. The benefits are incredible, to say the least, but you pay for it in all the crazy hours, and the general salary isn't the best in the world compared to other places. Expect to put in a lot of effort to find time for family and friends outside of work. Overall I love this job, just wish the hours were more stable. Can definitely see staying in this company a lot longer than I've tolerated other places.
Sales Associate (Former Employee) – Orland Park, IL – September 9, 2015
Aside from the unrealistic goals management sets for you, there's poor training and low pay. I was constantly installed fear if all 5 standards were not met! I do not like taking the job home. Management is all about do as I say not as I do and constant drama between sister stores, meaning we didn't work together for the ultimate goal. No warnings were given by management if employees were being demoted from full time to part time, they just received terrible hours the next schedule. Also when desperate will promise you higher pay for taking more responsibility and somehow blames the lack of pay increase on your standards when those job titles don't receive any higher pay!
Sales Associate (Former Employee) – Montgomery, AL – September 6, 2015
This place wouldn't be so horrible to work at if the sales goals were realistic and the management wasn't so horrible. You also have to deal with coworkers who aren't trusting and favoritism with management.