Sterling Jewelers Inc. Employee Reviews

Found 239 reviews matching the search
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Exclusively profit focused
Apprentice (Current Employee) –  Manchester, NHMarch 27, 2017
Almost no PPE working with rhodium plating, polishing. Very high employee turnover. Incredibly profit driven upper management makes for a stressful and caustic work environment.
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district manager
store manager (Former Employee) –  jacksonville, and merritt island floridaMarch 20, 2017
kay jewelers is a good job but just like any has room for improvement. Great place to work and flexible work schedule. time with family except holidays.
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Interesting Jewelery Experience
Retail and Jewelry Sales (Former Employee) –  Laurel, MDFebruary 21, 2017
The retail industry is far different than the acctual sales field. It took some time to acclimate and understand the differences. Though retail sales is similar to a goal derived atmosphere it lacks some of the positive incentives that justify the pressure.
Pros
professional jewelery knowledge
Cons
Hours and incentives
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Nive place to begin your corporate career
30-Day Account Representative (Former Employee) –  Akron, OHFebruary 16, 2017
This one does have a really high turn-over rate. But it if you work hard and are the perfect employee, you'll last about 3 years.
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Sterling
Temp Flex (Former Employee) –  Fairlawn, OHFebruary 12, 2017
Sterling was a good place to work. There was a lot of competition for jobs avaible. You had to know people to get the job.They also had favorites.The lead was very strict
Pros
breaks
Cons
lack of communication
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Work place
Credit Authorizer (Former Employee) –  Fairlawn, OHFebruary 2, 2017
Not a good place to work. not friendly. When asked for a day off for medical appointment will not give it to you.work suchaled are one week in advance.
Pros
jewelery discont
Cons
everything
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productive fast slow paced call center
Recovery Specialist (Current Employee) –  Akron, OHJanuary 31, 2017
working at sterlings enhances your customer service skills customer first attitude problem solving skills needed gives you a great feeling knowing you have been able to help a guest and knowing because of you they will be a return customer
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Fun, productive, very diversified.
Security Officer (Former Employee) –  Akron, OHJanuary 19, 2017
Sterling Jewelers Inc is an excellent place for employment, however it has a large employment staff with several differing departments so work days can vary dramatically between departments. Excellent employee environment for fun and productive in a large diversified workforce.
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Nice work enviorment
Dual skilled/ Merchandise Specialist (Former Employee) –  Akron, OHJanuary 18, 2017
My day to day in this position I answered about 75 calls per day.
Calls consist of billing inquires,complaint, credit questions,customer service question on store level, and online store orders.
There was really no hard part of the job.
There was not a lot of room for advancement in my department and it was not really easy to move from department to department.
The most enjoyable part of the job was the incentives! company discount on jewelry and they had an in building workout room and very nice campus.
Pros
one hour lunches and cafe in building
Cons
healthcare expensive and no room for growth
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Great benefits and incentives
Store Manager/Assistant Manager (Current Employee) –  Morgantown, WVJanuary 12, 2017
Loved being a Store Manager for Sterling Jewelers. I loved the job and the people that I worked with. The hours, however, left little time to enjoy the finer things in life.
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productive and chaLLENGING
Sales Representative (Current Employee) –  Lafayette, LADecember 29, 2016
Overall a great place to work...Commision structure does need work however and that is why I am seeking employment elsewhere...
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very fun workplace and had great incentives
90 day collections (Former Employee) –  Akron, OHDecember 28, 2016
great place to work very fast paced,great opportunities for advancement,had great discounts on jewlery,management needs improvement to much playing around
Pros
great bonsus
Cons
couldnt build a customer relationship
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Production
Jeweler (Former Employee) –  Charlotte, NCNovember 19, 2016
The company is based around one word PRODUCTION. Company care nothing about employee advancement or employees themselves. The whole company is run by greed and always pushing employees to work hard with no recognition. The way they treat their employees reflects on their quailty of their work and jewelery, Poor.
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Apprentice Position
Apprentice Jeweler (Former Employee) –  Dayton, OHOctober 11, 2016
The job was not a difficult one, although it did require a lot of multitasking between manning the phones, doing clerical work and cleaning and polishing jewelry.
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Productive
Recovery 3 Representative (Current Employee) –  Fairlawn, OHSeptember 27, 2016
The best department to be in is the distribution center at home office. There is set hours, nice people, nice clean environment and relaxed atmosphere.
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Good place to work
Store Manager (Former Employee) –  Steubenville, OHSeptember 19, 2016
As management, the pressure of increasing sales and meeting goals was hard month to month, but had great a great staff of employees to help out.
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Fun place to work if you are a competitive person
Manager (Current Employee) –  IASeptember 16, 2016
Competitive job, but fun! Always something different to do each day. Great training. Lots of growth potential. Only problem is some of the employees complain a lot, but that's true of every company.
Pros
Great bonuses during good months. Great room for advancement.
Cons
Hard to balance home and work life
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review
Key Holder (Current Employee) –  Yonkers, NYAugust 31, 2016
enjoy working there , company is very supportive in their employee and believe in promoting from within. the company encourages employees to succeed and progress with them.
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Productive, great product but terrible management
Apprentice (Former Employee) –  Dublin, OHAugust 18, 2016
Sterling Jewelers is a great company, but there are definitely some management issues, my manager had terrible communication skills, was extremely hypocritical and was downright a liar. Other than her and the clueless district manager, I had a relatively great experience.
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A fun workplace environment
Account Representative II (Former Employee) –  Akron, OHAugust 4, 2016
I enjoyed maintaining a positive attitude within my work environment, and being goal-driven, both personally and professionally. Keep it up Sterling
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Overall rating

3.4
Based on 240 reviews
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Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
3.4
Job Security/Advancement
3.0
Management
2.9
Culture
3.2

Sterling Jewelers Inc. Reviews by Location