Sterling Jewelers Inc. Employee Review

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Just say no and keep looking
Home office (Former Employee) –  Akron, OHJune 11, 2014
The management acts like it is some secret society, and it is awkward. There is a lot of favoritism that goes on. The pay is really low, and the raises are usually not more than .35 a year. You will be too mentally tired when you did get off work, because they do not staff appropriately, and you are worked into the ground! The company does not care about the employees. The turn over rate is massive!
Cons
Not much is good
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Comment – July 8, 2014

It is so true about the under staffing. They do not care on higher levels about what stress you are under. Doctors in the area of home office will will attest there is a lot of Sterling employees on meds for anxiety. The culture there is you better think that this place is your life. The way people are treated the benefits are not even worth it.

Comment – July 28, 2014

Couldn't have said it better myself. The place is sort of ran like a prison. Accept you may leave when your shift ends. The poor people that work in the basement are treated the worst. You look at these people and they just have a blank stare like this is the end of the road for them. I walked into the building to start my shift one time and was in the process of clocking in. I had a security say in a stern voice...downstairs NOW. I looked around and apparently there was a tornado drill going on. He could of just said good morning...we are having a tornado drill please go to the basement.....or something like that.

Other Sterling Jewelers Inc. Employee Reviews

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Corporate Customer Care Specialist
Guest Service Specialist, Corporate Customer Care (Former Employee) –  Fairlawn, OHFebruary 22, 2018
Casual but professional atmosphere. Highly acceptable workplace for ALL lifestyles and cultures. Hardest part of the job, Legal/ Sales compliance.
Best part of the job, are the people you work with. They are an amazing group of people.
Management can be cliquish, But mostly they are really good people to work for.
BIGGEST REASON FOR TERMINATION, ATTENDANCE/PUNCTUALITY... be on TIME!!
Pros
the people, the pay, opprotunities for advancement
Cons
Requirements in compliance. Sales People say anything to make a sale. CS has to clean up for them.
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Very cut throat and a lot of back stabbing and no control of staff
LIAISON/SALES/APPRENTICE/INVENTORY CONTROL (Former Employee) –  Utica, MIFebruary 22, 2018
Work place has gone down hill over the years and management doesn’t have proper training in order to lead a team. The pay doesn’t come close in order to live comfortably it ok for someone starting out but not to raise a family
Pros
Good benefits
Cons
To much stress poor pay
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Overall rating

3.4
Based on 306 reviews
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Ratings by category

3.0Work/Life Balance
3.4Compensation/Benefits
3.1Job Security/Advancement
3.0Management
3.2Culture