Stevens-Henager College Employer Reviews

enter in data in excel and their data base, do presentations for new participants, answer and make phone calls, planned celebrations.
I learn a lot about working in a business environment.
The management was amazing and always there to help if you needed it.
All of my co-workers were are friendly and caring.

This is not the place to work. It is unethical and preys on low income students or students with learning disabilities. Teachers are encouraged to not go below giving a D- so students can keep using their financial aid. As a teacher I was told to allow students to be allowed to make up work even until the last day of class. The only thing this school – more... cares about is making money, and trust me, as a teacher or administrator you won't see ANY of it. They scream "budget cuts" and lay off instructors, tutors, and support staff and then management pays for their offices to be redecorated.

Seriously look into this school before you take any job there and do NOT recommend it to ANYBODY seeking an education. – less

13 years of outstanding customer service and sales
8 years of outstanding collections commercial and personal loans (Hard and Soft)
Knowledge of Microsoft Word, Excel, and Quick Books, 40 wpm
Effective and strong communication skills
One call resolution, and Client fulfillment
Strong analytical and problem solving skills
Account retention

I absolutely loved this job. It is such a positive and awesome work environment. I love helping people get into school and fulfill their dreams.

The company used to be fine. Then after leadership changed, it became horrible. The new leadership promotes a deplorable work environment, started and fostered by upper management... and hostility doesn't trickle down, but cascades down, to staff. Ineptitude and favoritism in new management reigns, and any staff that doesn't become a "yes-person" is – more... shunned and bullied. They tout teamwork, but inequity is rampant, making even the most dedicated worker feel worthless if not in their "clique". Run as fast as you can. – less

The best part about working for this company is the supervisor that I work for. He has found a way to balance life and work and to pass that down to his employees. When at work he expects 100% but when it's time for work to end he does not expect it to continue. The online chapter of the school is relatively new so it is ever-changing which provides – more... the unique opportunity to learn that a well-established environment may lack. I have had amazing opportunities to learn. Unfortunately the room for growth and advancement is lacking. The pay is not comparable to other schools its much lower for ALL positions which poses a challenge for many employees. – less

I worked for this place and believe me you better run. The hardest part of the job was that they talk about team work and reaching goals but if you are not in their click you will not be herd. It's very funny that they want diverse students when pushing their high tuition on them to enroll but diversity is not thier in the staffing at all. The most – more... enjoyable part of the job was helping people get an education. If your looking for longterm and stability, be aware. As for turn overs, it's a very high rate. All that I could say is that bad news does travel faster than good at this place. – less

I was an online instructor at this school for approximately three years. The curriculum was very thorough and helped students get a good well-rounded education that would help them in the job market. One of my problems are with the accreditor of the school and their rather arbitrary and unrealistic requirements for the school. On the one hand we were – more... required to pass a minimum of 70% of the students in every class while still being charged to not pass students who do not do good work, or do not turn in work at all. Every class is different, to insist upon a certain threshold that is identical for each class is counter-productive. Such a policy risks turning out students with a diploma that should not have one. There are some students who just barely get by with a low passing grade, but who then are not going to be able to cut it in the real world. This particular accreditation policy in effect contributes to the further dumbing down our society. I remember when I was in college, instructors actually had to pick a few students to fail since everyone was doing such a good job and almost all earned very high marks. This was the exact opposite environment to that of making instructors have to pass as many students as possible. Due to this policy, too often students who just turn in work will pass and receive a diploma. Keep in mind that some academic disciplines are more subjective, and others less so.

Another issue, online instruction is a fairly rapidly evolving academic medium. When I initially began my work as an instructor, we had a greater role in curriculum development and more leeway as far as adjusting material to our own specifications. Now they standardize courses and see it as a benchmark to judge all instructors on an equal playing field. When in reality, each does better if they were the one who made the curriculum, they do better if they have a greater hand in tweaking things which are incorrect, inappropriate, or run counter to an instructor's own teaching style or preferences. Reminds me far too much of...communism. As the management attempts to become better organized with the online instruction, they are wrongly tasking the instructors with required busywork that takes away from instruction preparation time, lecture time and grading. It is more the fault of the accreditation organization again who requires continuing education of the school instructors. This requirement could be done in a less painful, more enriching, and useful way than currently is the case. Of course, the deans want to be seen as doing their job. So, they formulate a modus operandi to achieve goals in an attempt to demonstrate that they are charting a course for progress. Yet, in my opinion, they are fomenting more headaches and paper shuffling that could and probably should be streamlined and done away with. Fairly regularly we would receive superfluous e-mails with information about new policies, technical modifications of recommended procedures so on and so forth. If current trends continue, I see the future of online instruction as becoming rather micro-managed and overly governed by a hierarchical structure that will be it's downfall.

As far as payment, it really depends on how many students you have in a class, this significantly affected how many hours you spent grading work, dealing with student questions, problems, etc. Instructors are paid by the course, not by the time you spent on each course. – less

Enjoyed teaching students the fundamentals of radiology and preparing them for the workforce.

I love teaching students all aspects of radiology. I want my students to be confident in their skills so they can provide safe, accurate x-rays. I have been able to keep my radiology knowledge sharp by teaching others. I am disappointed by the students who just "show up" and don't really want to learn.

I currently teach for this school and am actively looking for other work. Hence, my finding that they are looking for employees. The turnover at this school is horrendous. They pay faculty absolutely nothing. To teach online, you need to hold live virtual lectures, of which no one attends. They have to be held at the same time every single week. You – more... would think that being online would allow flexibility, not so with this school. In addition to holding live lectures, you need to be active in the forums not a set number of days, but rather a certain percentage of the forum. They load each section with 30+ students (revenue = $75,000 per class) and pay the faculty $1000 per class. With each student posting 3+ posts per week, you are expected to be posting 25 or more times per week. And, they must be fully substantive. In addition, grade feedback must be substantive with an attached rubric for both the discussions and the papers. There are also weekly quizzes to grade as well. All told, you will spend 20+ hours per week teaching online for one class. Also, every student must pass the class - grade inflation is huge. Even if they don't earn the A, you must give them one. If you have dumb relatives, they can earn their degree here with us :)

When you do the math, you are basically earning $10 an hour. If someone told me you will earn your PhD and then make $10 an hour, I would have said they were crazy. Well, apparently, this person worked at Stevens-Henager.

Avoid this company at all costs! Unless that is you would like to be overworked and severely underpaid. If that is the case, this company is certainly for you :) – less

It was a great group of people to work with. I was a Remote Admissions Consultant, which means I worked from home. I was required twice a month to go into the office for meetings and training.

I learned self discipline, professionalism and responsibility from working at home.

Nice place to work however their student numbers have decreased greatly and any position there is hanging by a thread and not reliable.

This place is insane. Like everyone else here has said, no job security. The environment is hostile and depressing. I went into the restroom one day and someone said "Welcome to Paradise..." I aaked "Is that what you call it?" The other person paused and said "Well I'd loose my job if I said Welcome to H-------ll."

My manager was one of the top performers – more... held up as an example of someone who was a "Top performer." She did it by logging into the students accounts to make sure they "attended class" since no one could check who was coming in with the students ID and Password. Because she did so "well," she was handed the job of manager, even though the upper management had other people apply and play acted like there was anyone else they were considering. She got with no education past high school, and the only other real job when the only job she ever had was at a bridal store, and she lied about having been in management there, according to someone who had worked with her formally. She also accused several of the people on my team who would go to lunch together as having affairs, and was basically up in everyone's business. She fired one guy because she over heard him telling someone else how offensive her questions were. To one person she was a good little Mormon Girl and talked to us all about having faith, and going to church and how God would take care of us, to another she was new age, to another she was something else. She had no true personality of her own... she just became whatever she though people would connect with. She had people spying on each other asking who was saying way about their job and her. She even had one girl do a "spiritual cleaning" on the space, spraying something all over to "get rid of the negative energy." I even went to the management about being sexually harassed by another employee and was ignored both times I attempted to go to them.

I second what the other posts say about ethics, etc. I was so glad to get out of there. – less

A typical day at work for me consisted of creating online tests with the ExamView software.

I interviewed and recommended students for our on line degree programs, using a reverse selling technique.
I learned how easy reverse selling was.
I loved both my managers, and all my co-workers.
The hardest part of the job, was usually the students wouldn't answer their phones the next day, when I called them for follow-up work. There was no job security – more... there. I really wondered about that when I started, as hardly anyone had worked there for a year or more! I quickly found that you could be the best performer one month, and then fired the next month!
I loved talking to the students and allowing my interpersonal skills to shine. I love helping people, and this is the perfect job for this, as we really impact a students future. I lot of my students became my friends. – less

This was not a good job, nor was it a good place to work. They call you an admissions consultant, or counselor, but it is just a telemarketing job. You have to sign up 3-4 people a month, and if you don't you will be fired. To avoid being fired, you will likely find yourself working lots of overtime and Saturdays. They go through admissions reps extremely – more... regularly. It is hard to sell someone a worthless degree for $70,000, and it is harder trying to justify to yourself that selling someone a worthless degree for $70,000 is worth your integrity. They do have decent benefits though, after 90 days. – less

This company doesn't see you as a person but as a replacement. They cycle through admission consultants on a weekly basis.