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Stillwater Medical Group is a patient and community centered, team based environment with locations in Stillwater and Mahtomedi, Minnesota and also in Somerset, Wisconsin. Our multi-specialty practice of over 100 clinicians takes pride in providing quality patient care, and in promoting collaboration so every patient has a great experience every time. Together with Lakeview Hospital, Stillwater Medical Group is a member of the HealthPartners family of care.
We currently have an opportunity for a Receptionist in at our clinic located in Mahtomedi, MN.
This position is 38 hours per week and is benefits eligible. Hours include the following shifts:
Monday – Friday
12:45 p.m. – 8:30 p.m.
Accountabilities / Duties
This position serves as patient advocate at the reception desk of the clinic by performing check in and collection of co-pays; greeting, assisting and directing clinic patients/families; performs clerical duties such as answering phones, scheduling appointments, and coordinating waiting room flow; performs related reception duties as assigned. The position is generally the first point of contact for a patient with Stillwater Medical Group, and is responsible for providing an excellent customer service experience. Responsible for accurate collection of demographic information is critical for clinic operations. This position is expected to support the mission, goals and objectives of the Stillwater Medical Group.
High school diploma or equivalent
Two years in a position interacting with the public using telephones and computer required
Excellent interpersonal skills
Proven customer service skills and ability to provide excellent service to patients in a team oriented environment
Experience with EPIC preferred
Knowledge of patient registration and insurance
Previous experience with patient scheduling and/or reception in a clinic setting preferred
Stillwater Medical Group is an Equal Opportunity Employer.