FSC (Former Employee) – Glade Spring, VA – February 7, 2017
Departments feud among each other. They care nothing about their employees and are very critical. No pay raises or possible advancements. All the Administration in the office need to be released and replaced with pleasant, hard working, job appreciative workers, non drama starting truthful worker's. Family Service Counselor need way more pay and bonuses. Back biting Management needs to be replaced with kind hearted dedicated Managers. All they want is you to shove a marker sale down their throat, while the families are trying to lay a loved one to rest. NO COMPASSION
Do not waste your time! Worst Company to work for!
Manager (Former Employee) – Anonymous – January 16, 2017
This company does not care about families, or uou! They want you to lie and cheat, whatevet they have to do to get the sale. The will also cheat you out of your commission every time if they can! They have taken the commission rates down so many times! Higher management needs some training in integrity! Dont apply! You will regret it!
Receptionist (Former Employee) – Wichita, KS – December 18, 2016
I was only there on a temporary basis to cover for a staff member out on medical leave. It was easy going work answering phones, directing calls and taking messages. I particularly enjoyed helping families during a very difficult time.
Sales Manager (Current Employee) – Oregon – September 29, 2016
This is not an easy industry, so it takes the best to be successful. Sales is the focus, but so is helping the community and families we encounter. I have been with this company for 3 years and there have been highs and lows for sure. The best offices have the best managers. Training is now highly emphasized. This has made all of the difference for the culture of the office, along with management being highly selective of those they hire, which has led to employee retention. When it comes to sales, the commission percentage is higher than any other industry. The sky is the limit. The only thing holding one back is their choice of the attitude they coin for the day. If you love helping people and being richly compensated for doing so, this could be a great place for you.
Management completely put on a good front of being a family based company
Family Service Counselor (Former Employee) – Triad NC – August 12, 2016
I have a huge, loving heart for helping others as well as being kind to co-workers. It definitely isn't reciprocated in this environment. Management treats and talks down to those who aren't making "them" money! I say NO!!! I LOVED working with families but co-workers and managers were very hateful.
Being there to help amd console familes.
This company and management lied from day 1. Never was helpful when questions asked.
Ethically corrupt company that pressures you to prey upon people at their weakest. Owned by share holders, this company only cares about the $. Get used to monotonous conference calls driven by arrogant upper management that has no idea what it's like to be in the field. Reports. Pushy, greedy sales people, Angry customers because of the past (look it up) A lot of hours Crazy stress No budget to do anything Rowan Memorial Park LITERALLY gets forgotten about because there are so many issues GOOD LUCK!
Rewarding when you are dealing with families the right way.
Sales Representative (Former Employee) – Allentown/Bethlehem/Easton, PA – July 14, 2016
Almighty buck rules, back stabbing staff, long hrs., earnings are good at only large cemeteries, mgmt goes behind your back. Advancement yes , only because people leave regularly. Daily reports, weekly reports.They bought out most of their competition, so they can set high prices & gouge the public. They even own local funeral homes that are unbeknownst to a lot of residents.
high stress....little pay.....no help from upper management
Sales Representative (Former Employee) – Springfield, MO – July 12, 2016
This is not a positive work environment and the management only help you in the beginning. The company pays you great for the first 8 weeks then you are back to making minimum wage for the most part. there us more drama in this company than any other place I have ever worked.
Family Service Counselor (Former Employee) – Greenville, SC – January 21, 2016
This is the WORST company to work for. The pay is awful for the loads you are given. There is no training and this is a company that is burying peoples loved ones. Do not waste your time with putting a resume in its not worth it.
family service counselor (Former Employee) – Beckley, WV – January 20, 2016
Oh this company is horrible. They could care less about the families, it is always about the money, board volume and what you can bring to the table.. This company lacks morals and values. No matter what you give your life up for them. You work long hours, cold calling people and even when your home your working. Just so you can get your appointments and go into work and hear every hour you got in board volume yet? This company lacks family service along with compassion for others. And don't expect weekends off unless you meet your weekly number before then. Upper management will use scare tactics toward you or even the clients.
clients you meet
no values, no morals, contradiction all the time, no personal life...etc
A place where you can help people through very difficult times
sales (Current Employee) – PA – January 18, 2016
I currently work at StoneMor and have found it challenging yet very rewarding. There is a lot to learn and the hours can be long but helping people during the most difficult time of their lives is very rewarding and makes me feel good at the end of the day.
Great benefits, no cap on commission, good local and regional management, paid weekly.
Very stressful place to work with little or no support from management, un happy co workers.
sales and administration (Former Employee) – Triad area, North Carolina – April 8, 2015
Management rules by intimidation, with constant threats of loosing your job. They push customers to buy what they don't need or can afford, they especially prey on the elderly , poor and those that have just lost loved ones. I have seen customers leave in tears from being pushed so hard to buy...I started in sales but morally couldn't take advantage of people, so I switched to admin. It was just as bad with the regional administrator, if not worse. If you don't have a conscience, don't mind working with unethical management and unhappy co workers, don't mind working way too many hours a week and paid at minimum wage, don't mind much family time, then apply for this job. They will hire almost anybody who applies because most people don't stay long, but I can almost promise that if you take a job here you will eventually wish you had paid attention to these reviews. My advice is to pass this job by, run as fast as you can...
The only pro is the hope of helping someone through the loss of a loved one.
unethecial management, working too many hours with very little pay and working under way too much stress.
Sales (Former Employee) – Michigan – January 17, 2015
Management expects your life in exchange for paltry pay. Antiquated marketing and sales techniques. Don't waste your time trying to work for Stonemor. Technology absent for employees. Non reimbusement for travel. Very high employee and management turnover
Negativity from managers abounds. Employees treated as slaves.
Too much time at work not enough pay - management the least to be desired
Memorial Counselor - Sales Agent (Former Employee) – Chesapeake, VA – December 17, 2014
Stonemor provides products and services in preparation of or in the event a death. Basically your selling cemetery plots, vaults, headstones/memorials and opening and closing of the grave sites. There are alot of hours put into making sales calls, traveling to and from customers (which no expenses are reimbursed from the company), making arrangements for families as well as going through their countless amount of paper files which have yet to be converted digitally for ease of search (56 years worth). They provide formal training months after your hired and if your willing to deal with back stabbing, business stealing, gossip and attitudes in the office then this might just be the place for you. Base salary is minimum wage and you either get that or commission. Good Luck but no one ever stays here.
learn about the funeral/cemetery industry
long hours, expenses not reimbured, management horrible
Sales Manager (Current Employee) – Michigan – August 12, 2014
The only the thing the company cares about is the almighty dollar. The people we service (customers) and employees are all ranked way down the totem pole to the dollar. The company wants to squeeze out of the bereaving family as much money as they possibly can get. The company wants the employees to work 7 days a week trying to bleed the customers dry for the company. The company just reduced the commissions a sales person can get for the sales that you do make. Upper management is still living in the past using marketing techniques that nobody else uses because they don't work. This company has a 64% turn over rate. That stat is from the company itself. That alone should tell you something.
You dan help familes
The dollar rules, customers and employees are only people to squeeze time and money out of
Compensation Coordinator (Current Employee) – Levittown, PA – July 24, 2013
Over the course of working for StoneMor and speaking with various sales employees, I noticed how dedicated they are at their jobs. Employees who earn large commission checks put in 200% at their jobs. Also, upper sales managers are very engaged with their locations. It is motivating to see them interacting with their employees.
HR Department works as a team. Many of the projects are handled by multiple parties and everyone strives to help each other. Work schedules are flexible in headquarters and in the field.
Benefits Administrator (Former Employee) – Langhorne, PA – October 23, 2012
Typically answering phones and completing a lot of data entry and making sure employee benefits are accurate. Communicating between employees, the insurance carriers, doctors offices and other practitioners. The culture here in the office is very friendly and we have a lot of activities that we include the employees in every week.