Server, Towson, MD - March 2, 2016
A typical work day involves opening the restaurant and making sure that all tables are reset properly and clean as well as preparing for the day by stocking items in the back and having everything in order. When the restaurant gets busy its very hard to do a great job if items aren't stocked and in the correct place. I have learned that working in a corporate restaurant is not my favorite, as I have worked local before, but have managed to realize that no matter the circumstances I need to be positive about the situation. The management was polite but very strict in ways to make the restaurant succeed and my co workers were all respectful and helpful in times of need. The hardest part of the job was learning that every customer was not going to be satisfied and learning ways to talk and interact with them to change their attitude. If food were to come out cold or not the way they expected, it was my job to satisfy them and make them enjoy their experience. Dealing with customers and receiving tips was instant gratification and communicating with people is one of my favorite things to do. Having a job working face to face with a community is rewarding when people have a positive experience and leave with a smile on their face.