PART-TIME Self Storage Associate - Must be bilingual (English/Spanish)!!!!
Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions.
Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements.
Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs.
Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc.; ultimately ensure property appearance is safe and welcoming.
Work in one or more locations, independently or with another manager.
Manage, verify, balance cash drawer; prepare and make daily deposits.
Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent.
Work closely with Regional Manager to receive training and coaching when needed, striving to exceed all company expectations.
Successful candidates come from a variety of customer-centered, selling environments including retail, sales, customer service, marketing, and more.
PREVIOUS SELF-STORAGE INDUSTRY EXPERIENCE – highly desirable!!!
MUST be willing to work weekends.
All have common knowledge, skills and abilities which include:
Minimum FIVE years of Customer Service and/or Sales experience.
Energetic, outgoing, customer oriented personality.
Strong communication, interpersonal and problem resolution skills.
Enjoys and easily operates independently or as part of a small team.
Detail oriented with strong organizational and time management skills.
Valid driver's license with access to reliable transportation used during the work day.
Typing - 30WPM
Computer Skills (Microsoft Word and Excel)
Can work M-F and weekends from 9:00 am -6:00 pm.
Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc.
Willing to submit to a pre-employment background check and drug test.
$9.50 - $10.50/hr. (depending on experience)