This position requires department leadership in business development, risk, staff, project, equipment and financial management, professionalism and integrity to build long-term client and employee relationships. Oversight of all quality control operations as they pertain to the branch office to assure quality control through guidance and professional management.
Will have direct supervisory roll over laboratory manager, project managers, inspectors, technicians (field and lab). CSM will carry out supervisory responsibilities in accordance with the STRATA’s culture, brand and operational policies, applicable laws, and other responsibilities as detailed above. Responsibilities include training, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.
At least five to ten (5-10) years’ experience directly related to duties running a construction material testing department. Ability to read, analyze and interpret general plans and specifications, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and co-workers and the general public. Ability to work independently on any job and demonstrate proficiency in resolving unforeseen issues on a job site. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram form. Ability to oversee multiple projects at one time, multi-task and remain flexible with adjusting priorities. All management positions require the ability to meet accepted deadlines, within the proposed budget, through effective planning and organization skills. In general, should have the experience and ability to act professionally as the company liaison to its clients.