Nothing more than a high-pressure sales/call center
Admissions Counselor (Former Employee) – Salt Lake City, UT – May 31, 2016
I thought this would be a good position at first (I think most people do). The training was informative, and you're made to feel like you'll be making a real difference for people who would otherwise not have the opportunity to attend college. However, after the training period, the honeymoon wears off very quickly. You're expected to be 'chained to your desk' (quoted directly by management), making over 100 dials per-day, or having 3 hours of talk time per-shift. The 'leadership' often stand directly over your shoulder while you're talking, and stress the ABC or 'Always Be Closing' model to get unsuspecting rubes to sign up to a school they'll never graduate from, with loans they'll never be able to repay. Bottom line: DO NOT WORK THERE, and if you have to, only work there long enough to find a better job somewhere else. And when you do get a new and better job, don't bother to give a two week notice. I did because I believed at the time it was the professional thing to do, and was promptly let go.
Lunch if you met your sales quota
Long and unvaried work hours, mandatory overtime, high pressure sales environment