Pros: competive pay, 90% tuition discount, good people
Cons: high pressure, too many organizational restructures, low-performers are likely making just as much as you
Strayer University operates each campus like a call center. You may have some face to face interaction, but that is primarily with your co-workers. Expect high pressure to deliver on daily objectives. The company values people that can handle pressure and deliver results.
I learned a lot about time management, interviewing, motivating employees and attention to detail.
Management for the most part is pretty strong, with the exception of those that were grandfathered in before degree requirements were mandatory. It is a good old boys network and promotion will only happen when you get on the inside of that circle.
The hardest part of the job is that there is no time to celebrate your accomplishments because you must deliver daily. It can be unfulfilling at times as you make hundreds of dials a day and must be able to handle rejection. You may also feel pressure to enroll a person in school that may not have the best chance for success, but the need to produce a result will usually win. In addition, as you can see in many other reviews, they change the corporate structure often. This leads to lay offs and constant turn over.
The most enjoyable part of the job is a combination of the relationships that you will build with your students and your coworkers. Strayer usually does a pretty good job attracting good quality people. Seeing a student through to graduation is the greatest feeling the job can offer... if you can get the opportunity to go to a graduation ceremony.