Depending on the office, be honest and straightforward with your answers. Some recruiters at the office I worked at may not listen to any detailed responses, so be prepared to pick and choose your answers. For example, determine what questions require a quick answer, or if you feel your answer requires further context.
Answered - Technical Support Agent (Current Employee) - Watertown, NY
Don't do it!
Answered - Dell Commercial Support Specialist (Former Employee) - Tampa, FL
Have lots of customer service experience
Answered - Customer Service Representative (Former Employee) - Sioux City, IA
Arrive early. There will be paperwork to do. Dress professional.
Answered - Customer Advisor (Former Employee) - Phoenix, AZ
It's easy to get hired when they want warm bodies to fill seats. it's hard to get hired when the job market is tight. they hire or lay off a LOT of people at a time. you may adjust your interview accordingly.
Answered - Computer Support Technician (Former Employee) - Carrollton, TX
Be happy and always smile
Answered - Customer Service/ Sales Representative (Former Employee) - Tampa, FL
Have experience for the job and be able to type at least 35wpm.
Answered - Call Center Representative (Former Employee) - Eagan, MN