great days i really enjoyed the work and the company itself as well as my co-workers to a point that i miss those days at this moment but as always in life one has to move on.
i learnt everything that has to do with technical support for satellite radios in general including car radio, home satellite radio sound system,handheld satellite radios, new experiences in customer service and how to walk customers through to a solution in a timely manner.
i had very smart co-workers and exceptional human beings
i would say that the hardest part of the job was to answer billing related questions but it was always under control i never had a problem giving the correct information cause from time to time i became an expert.
the most enjoyable part of the job were the meetings.