Stream Global Services Employer Reviews

This was a great place to work, people were friendly, comfortable work environment, game room, break room, message chairs. Managers were always attentive, and very helpful. A typical work day would be coming in setting up all necessary applications in order to do my job, all day I would take inbound calls, and there was a break every 2 hours. The most – more... enjoyable part of the job was being able to help people all around the world, and the hardest part was not being fully educated on the product, or on the certain situations that would come up. – less

pay rate is not very good
not much room for advancement

there attendance system is ran by points, and if you miss a day for any reason you get a point, even if youre running a little late

chats come in two at a time and work with two customers at one time helping resolve their Dell PC issues. break room always to relax and play some ping pong or pool, or even play on one of the xboxes on the couch with food vendors that come in to serve food

My opinion about Stream Global Services was a good company but I didn't feel stability. After a contract ended there wasn't any guarantee that you'd be staying with the company.

I liked the overall job, just was not all that crazy over how they had you talk to the customer and say the lines that make you sound like a robot, even though you solved the customers issue and they are happy at the end of the call, Stream still has something to say and you always do something wrong. I liked working on the computer and putting in the – more... information for the customer into the account and troubleshooting their issue. – less

Stream Global Services is a fantastic place to work especially as an entry level job into a technical field! It has boosted my confidence with technology as well as my confidence with customer service! I highly recommend this business!

they are not the best at trying to make your hours work well with your home life and school..working part time is not an option it full time or nothing and the mamagement is not the best at make sure that your taken care of..they have a selected few that actually will do stuff for you to help out but sometimes they dont have the last say so.. not the – more... best place more like high school then work. – less

SGS is a great place to work and get your feet wet for the first time. This company provides you with a very diverse array of opportunities ranging from Entry Level employees to Senior Level Management. Definitely would recommend this company to anyone looking to get experience under the belt

Every day in this call center was like being back in High school,

Stream is an overall great place with the exception of some of the managing staff.

A typical work day, for me, consisted of your basic nine to five shift. The work was mostly steady and slightly fast paced. I learned a lot about the technical aspecs of working for TOMTOM navigations and tried succeding further than others and excelling in my postion. The managers were very team oriented and my co-workers and I all got along.
The hardest – more... part of the job was having to resign and relocate home to OK. The most enjoyable part of the job was recieving calls by our French members. I couldnt understand many of them, but it was sill fun trying. – less

not as bad as several say but not the best place ive worked either. Better be flexible.....

Stream is an acceptable place to work, however, if you are an individual from India you chance of obtaining and retaining a position with Stream is improved by a factor of 100.......

Good place to work, offer four weeks of paid training, raises were frozen back in early 2011. It's a call center that does contract work for various companies such as Dell, and AT&T, benefits were reduced and taken away in 2013.

Management is okay, and promotions/bonus are almost "carrot on a stick", where they aren't entirely based on individual performance – more... where it's based on the performance of the team, random surveys returned by customers, static numbers that must meet a certain criteria etc.

A pretty good place, there are many worst out there. – less

working for time warner cable as a customer support proffesional was a great experience for me with customers over the phone. i learn different things from people attitude and i enjoy my job eventhough some customers call in a get upset with a service, it my goal everyday to be a part of they solutions and provide them a good customer service.

very nice people throught the company
enjoyable if your a people person

For the area the pay is good and the job security cannot be beat. However the way the company runs often times feels backwards and like their employees are faceless drones who don't matter.

A typical day at work was taking calls to help customers with their questions and their accounts. What I learned was how to trouble shoot phones and services very well. The most enjoyable part of the job was knowing that I helped the customers and making them happy about their service.

This place is just a mess all in all...management is actually decent, but the co-workers and overall environment suck. Customers you work with treat you badly, but that it to be expected. There are some pretty ridiculous rules you had to follow and the computers would crash regularly. The co-workers were incredibly unprofessional and half the people – more... you worked with smelled like they hadn't taken a shower in a week. I ended up just walking out after a couple months.

Like I stated, the pay is decent for someone with no work experience and as long as you don't have a felony they will hire you. Outside of that, everything about this place is below average. – less

This job would have been amazing, however the interoffice politics and fraternization makes this more of a high school than a productive work environment.