horrible company to work for
Customer Care Rep (Former Employee) – Tampa, Fl – May 13, 2014
Answering inbound calls from Sirius XM customers about their accounts. Adding on car trials, billing questions, noting the accounts, handling irate customers, upselling radios, discussing the different packages we offer at the time indicated. Giving world class customer service to every caller. Changing account info such as emails, addresses, phone numbers, and etc.