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Stream Global
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104 reviews

Stream Global Employer Reviews

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Amazing COMPANY
Warranty Service Representative (Former Employee), Rio RanchoDecember 1, 2014
Pros: paid vacation and incentives
A typical day at work included filing accepting and setting appointments and basic office work.

The owner is a hard worker honest individual who made the job one worth having. He is a great person and business man.
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Productive, Good mix of culture and
Call Agent (Former Employee), Tampa, FLOctober 24, 2014
Pros: competitive atmosphere, nice people and team individuals
Cons: must sale on every phone call and people like drama, which will start issues on the minor issues just to advance or bring co workers down
Training could be hands on to give new hires a better chance to have a feel if the job is for them and to have a better grasp on challenges you may come across and would be nice if their was more in depth tutorial to show what problems a employee may face which also allows employees to better understand and properly navigate through the systems so phone – more... calls wont be so long. In doing that it will help new hires to have better success on the floor in terms of solving customers issues, making sales more efficiently and giving workers more access to be able to learn and navigate through several systems more efficiently. Overall the facility was nice includes ping pong tables, pool tables and restaurants and other companies come in providing food and drinks at discounted rate. – less
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good start off company
customer service rep (Former Employee), Phoenix, AZOctober 10, 2014
Pros: game room, internet access with wifi, good manager coaching and leadership
Cons: constant job switching
this company is very good as far as getting your feet wet into the call center environment with room to grow but the low pay is not worth the many job titles you receive in this job
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Productive and Equitable Place
Technical Support Agent (Former Employee), Santo Domingo, DROctober 2, 2014
Pros: learn more about myself and others.
Cons: not to much preparation about the product
Stream was a place where I could meet people with different perspectives,I got a mayor expansion regarding to customer service and technology.
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Great in-between job.
Tech Support (Former Employee), Wilsonville, ORAugust 29, 2014
Pros: great benefits.
Cons: profit minded customer service
This job is great if you stay for about 6 months or less. After the 6 month mark, technical support becomes a trivial waste of time and emotion. This job will make you feel like a robot. The benefits are pretty good, insurance, 501K, but the job grinds on you.
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STREAM
Personal Service Advisor (Former Employee), WatertownAugust 11, 2014
Cons: everything about the company was terrible.
STREAM was my first call center job. I worked it for 2 years, and didn't like it much. The job itself was great, but the company was terrible. I only got one 15 cent raise in 2 years because they company couldnt afford raises with the economy, atleast that was their excuse. Id never recommend anyone to work there.
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No comment
Billing Agent (Former Employee), Sergeant Bluff, IAJuly 31, 2014
Pros: we were able to learn about all different departments in microsoft
Cons: i would say that we went above and beyond for stream yet, they did not save us by putting us in another department when we were laid off permanantley.
Typical work day consisted of me getting on my computer at my desk, logging into my cap, etc. with my credentials and getting on chat to handle billing issues with Microsoft customers.
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Extremely difficult job
Reconciliation, Shipping Manager, Data Entry and I (Former Employee), Beaverton, ORJuly 7, 2014
It was rewarding to help and solve customers problems every day.
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Loved my coworkers and the challenges where great
Tech Support Specialist (Former Employee), Beaverton, ORJune 30, 2014
Pros: i loved working with peers and found management helpful
Cons: the policy on missing work was almost criminal, and the benefits where a complete joke, the insurance was a paper house.
I did love helping people and working with the team. The working conditions where not good because of the contract demands and the less than honorable treatment of employees disturbed me. I saw the writing on the wall long before they sold the contract to themselves outside the Continental US in favor of more money for management while paying the hard – more... working people less and less. – less
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productive
Sales Rep (Former Employee), Phoenix, AZJune 25, 2014
Pros: the easy sales
Cons: the hours
IT WAS GOOD I ALWAYS HIT COMMISSION IT WAS FUN WE ALWAYS HAD CONTESTS.
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Fun environment
Tech/Customer Support agent (Former Employee), Wilsonville OregonJune 22, 2014
Pros: fun environment, xbox systems at desks, and a helpful support team
Cons: management, filed harassment and the company did no investigation.
The environment was always fun, we knew when to work as well. I would always walk in happy to be working there. This job taught me a lot about customer service, how to calm some customers down from a irate state. The management team was always very helpful, it was just my manager that had issues. The co-workers where always fun and energetic. The hardest – more... part of the job I would say was my manager. He always made it so much harder for me to advance because he knew if I did I would no longer be on his team, and his stats would suffer from it. The most enjoyable part was on breaks, playing video games with other co-workers. – less
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Not a bad place to work
Dell technical supprt (Former Employee), Tampa, FLJune 16, 2014
Pros: dell certifications
Cons: lack of benefits
Typical day was supporting user with warranty support not the type of work i was looking for. I liked the people i worked with they were a very nice group of people Management was very understanding nothing about this job was hard and they did offer certifications for dell and we were able to use laptops and computers to help resolve some issues so – more... if you are looking for more of a warranty support type job then this is the one for you – less
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Fast-paced and busy environment, competitive
Support Professional (Former Employee), Watertown, NYJune 11, 2014
Pros: 50 cent raise at 3 months employement if methics are met.
Cons: poor management
Typical day would be to arrive and sign in. Call intake begins immediately. Weekly meetings were attended depending on availability. Management unfortunately does not meet fair standard. Employee needs were met depending on each individual manager's work ethic.
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not good
Customer Service Representative (Former Employee), Phoenix, AZMay 30, 2014
was not a good job at all, this job was not a good experience for me at all.
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Productive work place
Mms Rep (Former Employee), Tampa, FLMay 29, 2014
inbound calls
Team meeting
Music and food
nice co works
sales
team support
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good place to work
Sales Support representative (Former Employee), SuzhouMay 24, 2014
Pros: good payment
Cons: complicated job
Really nice coworker with a very condusive environment. The trainging was delivered in a good way. The job schedule was also flexible
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HAS TV, VIDEO GAMES AND PING PONG TABLES
Technical Support Rep (Former Employee), Beaverton, ORMay 15, 2014
GREAT PLACE TO WORK AND THEY HAVE BENEFITS. MOSTLY TECH SUPPORT
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Unfair work environment
Telesales Rep (Former Employee), Phoenix, AzMay 12, 2014
This place was based on a environment of favoritism. People were promoted based on how good of a friend they were to the supervisor. Would not recommend. They are not trustworthy in their word.
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No room to advance
Customer Service (Former Employee), Phoenix, AZApril 29, 2014
Made outbound calls to AT&T customers and told them about products and services available to them in the area.
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very productive work place
Customer Service Agent (Former Employee), Phoenix, AZApril 25, 2014
Pros: lunch room clean
Cons: very demanding
loved taking calls from us cellular customers.
fun place to work at. learned alot there how to handle calls better.

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About Stream Global

GlobalStreams is a leading provider of video communications hardware and software for the video production professional. Our flagship – Read more