Productive, challenging and fast tempo but fun.
Pros: Work atmosphere and on-site technician.
Cons: Area covered from Mexico border to Houston Texas.
Report to work at 08:00 as a IT Helpdesk Technician. Performed many tasks during the day; inventory hardware/software items in the warehouse, log helpdesk calls and assigned open calls at stores for on-site assistance, setup new stores (as required) with all IT equipment and software installations, build and transport rack systems for installation to assigned stores, fix/dispose/erase data from computer hard drives. Management wanted problem solvers, team players and the ability for the employee to cross train in other assigned tasks. Each division was separate, so your division worked as a tight group and supported and helped each other. To me there was no hard part because I was always busy and very flexible. The satisfaction of given the chance to grow, responsibilities, and being recognized by your peers on your performance.