Cashier (Former Employee), Lovington, NM – September 5, 2014
Pros: coustomer interactions and friendly coworkers
Cons: no team effort or keeping store compleatly stocked
Most customers was pleasant. The behind the scenes was very unorganized which made the inventory fluctuate from way over or way under the management was never steady in my time there I went through 4 store mangers. We always ran out of something weather it be cappachino or beer or food or any item we was allways out of something. and last but not least – more... there was no team effort each shift blamed the next for something. – less
Assistant General Manager (Former Employee), Houston, TX – July 24, 2014
Pros: great benefits, good pay
Cons: expect too many hours, don't follow through with promises.
Good place to work. They pay well and offer pretty good benefits. The hardest part of the job was the lack of support from higher up management. The most enjoyable part of the job is the interaction between you and the customers. There was a great balance of regulars and new guests everyday. Meeting new people and getting to know their likes and dislikes – more... kept things interesting. – less
Provide excellent customer service through fresh and delicious food and overall retail experience.
Store Manager (Current Employee), 12091 Westpark Drive, Houston TX 77082 – June 3, 2014
A typical day starts on my way to work, doing a gas survey of my competitors. Once I walk into the building, I ensure all food serve is up and ready to be served and all merchandise on the retail side is full and front faced. What I have learned is responsibility, everything in the building is my responsibility, from ensuring the equipment is running – more... correctly to ensuring all associates are properly trained. This included my management staff. It's my respondsibility to teach and train all associate so, they are ready for the next level of their career. The hardest part of my job is work/life balance. Although I love what I do, I am never truly off. – less
Assistant Manager (Former Employee), Fredericksburg, TX – October 30, 2013
Pros: got to take a few breaks when you needed them
Cons: the upper management
open store do paperwork, hope other employees show up. run register talk to customers clean and stock store.i learned alot there how to manage employees do ordering how to run a store on my own.the store level management was ok he needed some more experience but he was a good manager. now the upper management had little man syndrome he had an attitude – more... and wasnt afraid to let you know he is better than you. the co workers we cool i hired most of them while i was there. the hardest part of the job for me was being on call 24/7. never had time for my family.the most enjoyable part of myt job there was when i was in charge it ran smoothly and everyone did their job and there was no yelling and screaming. – less
Though I enjoy my coworkers the expansion has not benefitted the employees work environment in the retail locations
Assistant Manager (Current Employee), Corpus Christi, TX – October 21, 2013
Pros: we get to keep our job
The company recently eliminated the small discount benefit that we used to receive without warning. The tiny 10% discount on the limited $25.00 a week purchase limit was done away with because of a book keeping issue, or that was the explanation given. Then there is the safety issue of the numerous times that an employee is all alone in the store in – more... the middle of the night. Or the health issues that the employees face in the retail locations because they are all alone and get no breaks no matter how long their shift or that there is no one available to relieve them so that they can go to the bathroom or eat without interruption. – less
Sales Associate (Current Employee), Corpus Christi, TX – October 17, 2013
Pros: part time
Cons: no breaks, difficult getting days off
I enjoy the work, I enjoy the customers. You deal with the same people most of the time, so you get to know them. I enjoy my co workers (some more than others), and most of the management (some more than others). A typical day at work is checking out customers, re stocking merchandise, making sure the store is clean and a place where customers want – more... to come shop. The hardest part of the job, I suppose, is the constant standing. Some days it can be tiring, but most of the time you are so busy you don't notice. I guess the most enjoyable part of the job are the customers with a sense of humor. We have some regulars that are fun and make your day, they make up for the ones with the bad attitudes. Overall, I enjoy the work, but mostly the customers. – less
Pros: progressive company, quick to recognize achievement, treated employees well.
Cons: opportunities existed(often unresolved)in regards to individual store management support.
A typical day involved juggling a variety if tasks-closing out/processing the previous days paperwork, preparing banks deposit, addressing store image and employee issues, initiating/following through on price changes, investigating cash shortages, etc. I learned to priortize tasks daily. However, I also learned to be flexible in dealing with the unexpected. – more... I tried to adjust myself to the needs of the company and the requests of upper management(though at times difficult). The most enjoyable part of the job was building positive, long term relationships with customers and co-workers. I strived to be a "TEAM" player. The hardest part of the job was dealing with employee turnover, cash/inventory theft, and employee productivity issues. However, I do feel as though I did an above average job in dealing with these, and, this success was reflected by my store's bottom line results(which were consistently superior to budget). – less