Suburban Propane Employer Reviews

I worked for this company for quite a few years. If I would have not relocated I would still be there. My wages were based on my job performance son I was able to make what I deserved. Good management for the most part except for the end while I was there.

Great place to work, great Manager, able to use my skill as a driver and loved working with the customers.

Bad management over 7years 10000 customers lost
the hardest part of any day was just getting past the boss.
my co workers we try to have some fun in any day if we had a chance to get out of town.

It was a decent company to work for. Unfortunately, I was laid off due to business slowing down.

It was a very busy office. I loved my co workers we had a lot of fun. I miss my senior citizen customers and think about them often. My manager and supervisor were wonderful.

The hardest part of job was collections, unfortunately it needed to be done. I tried to be understanding yet stern.

If we didn't relocate to Hemet, I would still be working there.

None still there. So far so good. Still learning the ins and outs. Look forward to learning.

Employees should unionize to stop the management from taking advantage. Employees are treated unfairly and not given any respect. There is not job security in this company. This company has no loyalty for its employees. This company overcharges customers for high profits. A gallong of propane from Suburban Propane is always higher than its competitors. – more... Cut throat Human Resources Department does not work for employees. – less

Job was very busy, I liked that, made the day go by very fast, but for the pay the responsibilities were over the top. The environment was great, nice customers, great co workers.

I was a route supervisor and customer satisfaction was important.

Company seems to be to large to care about the individual employ at a one on one level.

With a few rare exceptions, field managers are lucky to last 24 months (18 months is more typical). When they are done purging field managers, they typically fire upper level regional managers too as they need someone to blame for their poor, outdated business model.

Pay and benefits are pretty good, but that's about all I can say for them.

A select – more... few "partners" in the limited partnership, the 1% if you will, take almost all.

For what it's worth, I feel they treat customers (including long-term) even worse. A quick online search will show a variety of class action suits. – less

Highly fast paced with multi job duties, enjoyed working with the public, as well as learning many new things

A typical day at work was basically to assist customers on the phone/face to face and help out other emloyees when needed. Assist my manager with anything he needed. During downtime from the phones, I would listen to previously recorded calls and go over them with the CSR.

I learned to adapt to change, whether it be computer system or company policy – more... related. I also learned how to manage other people as well as myself and my time.

My direct managers was great. He stuck up for our team and what he believed in. He was very intelligent and patient. He offered good advice when we had a difficult phone call. I worked very well with him and even helped him out with customers a few times.

My co-workers were great and they made my job very enjoyable. We were all energetic and postive and liked to laugh, but got the job done.

The hardest part of the job was trying to enforce policies that I knew were not going to help our customers. It was hard to help the customers when the corperate managent had another agenda.

The most enjoyable part of my job was being able to help others, customers, other employees or even the other managers. My co-workers also were a very enjoyable part of the job. – less

get work orders for the day, plan route, go from house to house fixing heat or a/c. installing new systems. installing propane tanks, or oil tanks

I really enjoyed working at Suburban. But one day i made one mistake that hurt nobody! And they fired me!! Absolutely no warning or slap on the wrist>>>just your fired!!!

On the whole work was very pleasant over the years several changes were made in management, staff leaving and new hire, but the overall days were fun and enjoyable because people have been working together for so long you get to know the moods of others and stay away when mood swings became a problem. We had a good working environment, the hardest part – more... of the day is when we could not do more for a customer when things was beyond our control. The best part of the day was when we were acknowledge for a job well done. I have learned over the years even when time gets hard to be humble. Started as a temp so all the knowledge I gained was all new to me in the Propane business so I am grateful I was able do my best while I was there. I am also grateful to the comapny for employment for 14 years.
Thank you. – less

I worked at the Rancho Cordova, and Woodland Ca. Location for 26 years and 1 month. Never broke $20 an hour. Benefits are "ok". Management changes too often, 10 managers. After all these years, no severance pay cuz it was not their idea...really? I gave 26 years, ask for medical help, DMV suspends my licence and they terminate me Oct 1 because they – more... still have not released my licence? How is that not Suburban Propane's decision? I was going to return, but I can not help it if DMV is being difficult. Do not apply for work here, run away, and I will NEVER do business with them! – less

Applied for customer service position at Millsboro DE location and woman called Betty always seemed to be in a meeting (yeah right) for 3 days straight. Poor management evidently if they screen calls like that and it's allowed.
Never returned phone calls.
Would not want to work for this unprofessional company nor buy propane from them.

this is the worst company to work for, I do not recomended to anyone, they are very cheap, you are obligated to work 10 hours a day all week long, the boss take the money, they have the highest prices in town.

not a good company to work for because of human values are on the very low scale.