SUDDENLINK COMMUNICATIONS Employer Reviews

I gave Suddenlink seven years of productive service and they will not rehire me. I went through a divorce and left Suddenlink. I want to return and they will not hire me again. Do not understand their policy on former employees.

Start work at 8 am. We have different stops during the day where I have to fix or install our cable services at different residence and/or businesses. I did learn how to install and fix video cable, internet, and phone service. Co-workers that I know are great and fun to work with. I do learn a lot from the veteran techs. Hardest part of this job is – more...  sometimes we have long work hours. Some of the jobs take longer to fix than others. The most enjoyable part is working with great group of guys. – less

training class was intuitive but did not prepare for actual job experience. supervisors were reluctant to help when help was needed.

worked door to door and meet lots of new people
I learned how to sell things
my manger was a good person and I really am glad to have meet her
my co workers were very helpful
the hardest part of the job was going to the bad part of town.
the benifits

Daily tasks included taking phone calls from potential and current customers to either set up new services add or additional services to customers. Also reviewed customer bills and took payments, helped trouble shoot issues with services.

Suddenlink looks so good on the surface and they put on a great act. The reality is the lack of ethics is paramount. Customers SS#s were compromised by sales rep to raise sales numbers. Sales rep would sign up new customers who failed credit check with current customers who had good credit assuming customer would never find out as bill was not sent – more...  to real customers address. Management in Texas allowed this knowingly for over a year. This is a disgustingly dishonest company. Also, those that are injured on the job get jerked around by a third party absence management company in order to leave the injured employee high and dry without healthcare or workers comp. help. It's a real sad situation what they do to employees. – less

overall good place to work, pay is ok, hours ok, but managment needs work> meaning supervisors not managers.

I enjoyed helping people trouble-shoot their cable, internet, and phone services. Being apart of SunndenLink was like being apart of a family.

Great, stable company to work for. Discounts on cable...insurance provided, competitive pay, and work schedule

AT THE TIME, WHEN THE UNION WAS STRONG, THIS WAS A GREAT JOB. THE PAY HAS SINCE DECREASED.. DONT KNOW MUCH ABOUT THEM ANYMORE.

This is self oriented workplace that teaches the employee advanced skills and it forces you to work and learn in a fast pace environment.

Great manager best ive ever had good company to work for