Poor management, poor communication within office. They are NOT family oriented at all, and could care less about you. They would put your life in danger to have the office open (close down for cold temps, but have you risk your life driving in, in a foot of snow). If you don't have time accrued to take off (even if you were admitted to the hospital) you get a write up for not having hours to cover your time off. Granted, you do get at least 2 weeks a year of vacation time, 1 week sick, and 3 personal days. And if you're sick, but don't have "sick" time, and have to use vacation time instead, yep, you get wrote up for that too. Company policies need to be adjusted, big time. Sales goals are ridiculous, and rarely met, so that gets you bad marks too. If you want a miserable job, I'd recommend it. Glad I'm gone!!