Home Care Coordinator/Office Manager
Suffolk Home Care - Holbrook, NY

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Seeking FT Home Care Coordinator/Office Manager to manage phones, customer service, scheduling, recruiting, training and hiring of home care staff. Only Experienced Candidates Will Be Considered.

Qualified candidate will possess the following qualities:

  • Customer service skills.
  • Articulate and well-spoken.
  • A team player who takes initiative.
  • Problem solving skills.
  • Understands the needs of the senior population.
  • Must have good writing skills.
  • Minimum of 5 years experience in office management.
  • Good work references.
  • A self-starter.

The qualified candidate will perform the following job functions:

  • Serve as the point of contact for all interactions with field staff, referral sources and clients.
  • Conduct background checks of all applicants.
  • Provide direction to field staff to assure safe and effective coverage of client requests.
  • Conduct orientation and training for all employees.
  • Data entry for new and existing clients and employees.
  • Maintain schedules of field staff and clients using scheduling system.
  • Ensures quality assurance of services through follow-ups with field staff and clients.
  • Resolves problems related to coverage for clients, change requests from clients and field staff, and changes to the plan of care.
  • Prepare payroll and billing invoices.
  • Some travel required.
  • Provide direction to office staff and oversee staff development.
  • Conduct staff meetings and training.

Requirements:

  • Minimum 2 years experience working in a home care office setting.
  • Must be on call twice a month by phone.
  • Minimum of an Associate's degree.
  • Only experienced applicants will be considered.

Indeed - 21 months ago - save job - block