Great money with little security.
Server (Former Employee) – Raleigh, NC – June 5, 2012
Sullivan's provides great benefits for servers including 401K. The staff provide a warm and friendly environment however the management is over-worked and constantly stressed. They are overly negative using passive-aggressive threats to promote their agendas. There was little room for growth however the money was above and beyond any other restaurant in the area.
As a closing server, a typical day of work for me involved assigning closing side work to fellow employees, assuring completion of running side work by all employees, taking care of my section and all closing tables, assuring completion of all closing side work, returning the restaurant to an inspect-able condition, and reporting to the closing manager.
The hardest part of the job was going to work every day with no guarantee to how much money I would make. There is very little financial security in the service industry.
The most enjoyable part of the night was taking care of my guests. I took pride in trying to make every guest experience a memorable one. Sullivan's is a very expensive restaurant. Many of our guests only visited to celebrate a special occasion such as anniversaries, birthdays, graduations, etc. I would go above and beyond to make sure that were satisfied in all facets of their experience.
great money, friendly staff
no job security, little room for growth