A great place to work but undergoing many changes as all health care institutions are doing.
CLINICAL INFORMATION ANALYST (Former Employee) – Akron, OH – November 20, 2017
My co-worker and I abstracted STEMI and NSTEMI cases plus Cath/PCI cases which were submitted to the NCDR. This resulted in an Executive Summary which showed how well our institution performed on various metrics. The work was gratifying in that the outcomes were used to affect patient care protocols on a number of occasions. I learned quite a lot about cardiology plus my knowledge of IT programs greatly increased. Management was fine there. The institution is undergoing changes and unfortunately this results in staff reductions on an ongoing basis. The workplace culture is one of teamwork which I really like. My former co-worker and I worked very well together as well as did my former co-workers in the cath lab. The hardest part of my Clinical Information Analyst job was the sheer volume of cases that needed to be abstracted and submitted. There were miscellaneous tasks that needed to be done prior to submission as well. The most enjoyable part of the job was presenting cases to our monthly physician meeting. I enjoy speaking in front of people.
Easy time off scheduling due to working with just one other person
job insecurity and instability at the institution overall
Management was not up to par at this establishment. They showed no incentive to compensate for short staff. They had a hiring freeze due to money issues. They did not take care or take pride in their employees. I felt underappreciated for the amount of work put in.
I worked at Summa for 25 years and was recently laid off (downsized) due to financial difficulties within the company that were precipitated by the former CEO. I thought this would be the company I would retire from after putting in 25 years, so it's been a difficult adjustment to being laid off and trying to find work that pays enough to support myself.
I manage over 25 staff members daily, including registered nurses, licensed practical nurses, and assistive personnel. I have learned the importance of accountability and transparency as well as the benefits to being a democratic leader. I enjoy managing my staff and find it rewarding to support the staff who are providing the direct patient care to our patients. The hardest part of the job is the lack of senior leadership within the agency and being unable to implement ideas and projects that would be beneficial to the agency because senior leadership does not support the ideas of the managerial staff.
The majority of the people who work there are great and have a teamwork mentality. The floor I am on is generally understaffed which makes working as a team important because if not you will drown if your patient load or acuity is heavy.
I have learned so much at Summa and from my manager. The day to day shake up with in Summa at this time has put a freeze on all hiring. I will never burn a bridge however I am looking to move on to a more stable institute.
A day on the job is taking multiple phone calls. It is providing service to all staff members, but mainly to the physicians. The job is difficult when a death occurs and especially when the person is very young.