Work can be hard but rewarding. I learned a lot about the SAP system and how to load trucks and what good customer service is all about. The manager picks his favorites and that makes it hard on the rest of the crew. He also holds grudges so if you get on his bad side your days are numbered. The rest of the crew is wonderful and are very good people to work with. Loading and unloading the delivery trucks with pipe can be difficult. They have counter days once a month in the summer with free lunch for anyone that comes in and games with prizes. Those are always fun.
Good benifits, and mostly good people that work there.
Manager is not fair to all employees!, He picks favorites and that is the end of that. They become bullet proof!
Good company focused on taking care of their customers
Service Center Leder (Former Employee) – Austin, TX – May 27, 2015
Summit has a strong company culture that is focused on taking care of the customer. Through he Summit Way they ensure they provide a positive customer experience. They do a great job training employees and they are good about promoting from with in.
Good training, strong customer services, Chance for advancement
cost of medical insurance, not a lot of preformance reviews or constuctive feedback
Customer Service Representative (Current Employee) – Texas – March 1, 2015
Not a bad place to work. Some of the corporate guys are extremely up tight and unrelatable. Decent pay, okay benefits (no standard 401k match is my only complaint). Alot of learning opportunities available, and advancement can be achieved if you put in the work. CSR position can get extremely busy and slightly stressful, but usually only when the office is short handed (depends on what location you're at).
Counter Sales Associate (Former Employee) – San Antonio, TX – March 27, 2015
Summit Electric Supply has a good business model for its customers and employees. You will learn the ins and outs of the electrical distribution industry and the requirements each customer from the DIY guy to the major contractors.
Former employee (Former Employee) – TX – July 18, 2013
Very hard to advance. Managed by inexperienced and confused employees who's only qualifications seem to be that they've never used a sick day and stuck it out for years before finally being advanced into a poorly defined position. The core set of long time employees appear to be safe while any newer employee is fair game for ridicule/ termination. Dark dirty depressing and bland work place with extremely out of date procedures/ machinery.
Lead Talent Strategist (Current Employee) – Albuquerque, New Mexico – June 6, 2012
Summit is a fast-growing company with a very bright future. There are lots of opportunities for those willing to work hard and prove they have what it takes to succeed in this industry. They promote almost exclusively from within and promote the best employee, not the person with the most seniority. This leads to tremendous oppotunities for sharp, competitive, polished men and women looking to build a career in sales. Their outside sales professionals have some of the highest total compensation packages in the industry due to agressive incentive structures. Profit-sharing, solid benefits and a strong emphasis on training make this a great place to build a career.
Warehouse Worker (Current Employee) – San Antonio, TX – May 20, 2013
While it is a fair company to work for they lack in other areas. They complain of overtime hours yet they take orders to be pulled the next morning. Lack of leadership and communication effects productivity, however lunch and learns provide free food when able to attend. Unloading a full truck of pipe by hand would be the hardest part of the day and being able to help customers is the most enjoyable part of the day.
Summit is a great place to work. If you work hard it gets noticed. The management is involved with the day to day operations, but they do not micromanage and get in the way. They train you well and if there is a question you can ask anyone and they will help you.
Corporate (Former Employee) – Albuquerque, NM – February 27, 2014
Executive corporate leadership needs a lot of help on how to stay with the times and be compliant with federal HR laws and guidelines, especially Title IX. You're better off working for the branches where the teams are like families and you have a chance of getting ahead.
Warehouse Associate (Former Employee) – San Antonio, TX – March 6, 2013
It is pretty laid back for the most part but you are on the go all day long. You do not get any breaks except a one-hour lunch break and when it gets really busy, sometimes you don't even get that. But all in all, it is okay. The customers are what really makes the job fun and interesting.
no breaks except for lunch, no time for social life.
Associate (Former Employee) – albuquerque, nm – February 21, 2013
THE TRUTH IS THAT THE COMPANY IS OWNED BY ONE INDIVIDUAL, MANAGED BY FRIENDS, AND HIRED WORK IS EXPECTED TO "PUT IN THE TIME" IF, AND ONLY IF, YOU "PUT IN YOUR TIME" WILL YOU GET PROMOTED. As with any company there is only one way, UP. And, to get UP you have to be 'relatively' likable by department managers, not neccesarily about experience you MAY have. Also if, certian managers having POLITICAL POWER within the compnay (been there since the beginning) LIKE your work, they intend on keeping you there to reduce department turnover, ecspecially if you excel at that specific position, that want you there FOREVER! Just read the other guys post, great experience to gain, but not a place to retire. Ya ya the pay and profit sharing sound great < ecspecially if you may be unemployed, but it's a gimmick and a trap!
free lunches frequently
healthcare, pay, benefits, retirement (all made to sound great)...are not!
Warehouse Manager (Current Employee) – Gonzales, LA – August 12, 2013
Pull tickets from Sales Department and fullfill orders as quickly as possible. I learned to Manage employees in the warhouse and how to get them to work as a team. I totally enjoy working with my co-workers. We all work together as a team to meet our goals.