Growing medical facility with excellent customer service.
Manager - Education & Training (Current Employee) – New Providence, NJ – October 30, 2015
A typical work day consisted of training new employees, as well as existing staff. I trained them on our practice management system, customer service, fire safety, OSHA, HIPAA, etc. I put the curriculum together for these training sessions and made improvements by analyzing the training needs of the organization and making changes where required. As a training manager, I dealt with the management team of directors, managers and supervisors. We had monthly meetings to see where the company was and where it was going. My co-workers were a great bunch of people. By attending our monthly meetings, everyone knew what their jobs and goals were and did them diligently. I had to train them on various Management/Leadership Skills to keep them abreast of the upcoming trends. The hardest part of my job was annual training. Working with an outside vendor and making sure that all 1,500 employees were compliant for the year. The most enjoyable part of my job was the actual training. Making a difference in an employees job is the best feeling in the world. When an employee learns new information that they may use, it is quite rewarding.
Free coffee, breaks, and the healthcare.
The work hours were too long.