Team Leader Customer Service (Former Employee) – McDonough, GA – April 25, 2016
Great company. The provide their customers with valued service and really value the saying "The Customer is always right". The training is really intense is a eight week training course on different variable relating to cars. Great benefits and compensation for employees. Good company.
Great atmosphere and benefits.
State that the hours are consistent put they are not.
A typical work day at Summit Racing Equipment is fun and exciting when learning new products in the racing industry. Innovative parts and designs to increase popularity in the racing world as well as the custom hot rod culture.
Phone Sales Team Leader (Former Employee) – Sparks, NV – June 1, 2015
Its a call center job, you should know that first. If you like talking to people on the phone all day long then it might be for you. The job requires a great deal of technical expertise for a mediocre starting wage. The careers paths in Sparks, NV are very limited and you could be doing the same job for many years.They also require approximately 200 hours of mandatory overtime annually. Because of this they have a huge turnover rate, almost 95% in the 8.5 years that I spent working there.
Cheap car parts
You have to take between 50- 100 calls a day. Mandatory overtime
Entry Level Phone Sales (ELPS) (Current Employee) – McDonough, GA – December 29, 2014
I am part of the ELPS team at Summit Racing Equipment, and I absolutely love my work environment. The training program was very thorough to where I feel completely competent in my abilities to perform the job at hand and then some.
The training is like a college-level course on the job and technical information about potential questions, but if you come into this job with the motivation to learn about vehicles and pursue a career in the automotive industry, time will fly by. I've always been a car enthusiast, but in the time I've spent with Summit Racing Equipment I've learned more about how a car actually works than I have in my entire life.
Management is very personable and there is no intimidation factor because I feel and understand that they are there to help me succeed. My relationship with management and my team leaders is very friendly and I look forward to continuing to progress with their assist. Even when it comes to critiques (because nobody can do everything perfectly) as long as you take their advice with a grain of salt, you'll never feel singled out or offended.
The hardest part of the job for me is trying to keep myself from comparing my performance to that of the people far more senior than I am. With me though, that is just my naturalistic trait of shooting for perfection and meeting as well as exceeding expectations of being the young "Dexter", but in time I am sure that I will have my own routine that doesn't overshadow anybody else's, but makes me stand apart as an individual and help me continue to progress and succeed in making this career somethingmore... that I will always look forward to.
In my final thoughts, if you have the opportunity to work for this company, JUMP ON IT. Give everything you do everything you've got and you'll be sure to succeed. Working for Summit has been the best experience of my life, and I love the feeling of motivation I have to come in to work every day. Trust me, I am NOT a morning person, but I am absolutely motivated to come in to work every single day.
From one car enthusiast to another, I wish you the best of luck in your pursuit of beginning a career with Summit Racing Equipmentless
thorough training, exceptional benefits, personable management, positive and productive work environment.
occasional gossip between coworkers, just stay away from this aspect
On a typical day at work I would go in for 10 hours and run a machine called a stockpicker and pick parts to be packed which would then be shipped out to customers. Management was friendly and very willing to work around my school schedule. I learned how to work in a team environment and how to meet a production standard. The hardest part of the job was that it was very monotonous. The most enjoyable part of the job was learning new parts of the warehouse's production system.
Summit Racing is an awesome place to work whether one is starting out working or has been employed for years. Summit has a way of taking care of one's employees. There is room for advancement and the staff in understanding and show compassion to their customers and workers. The hardest part of the job is meeting all the goals of the organization with minimal people. The enjoyable part of the job is everyone get along and we work as a team.
Typically work several reports reporting on particular markets, or products and relay the results to upper management.
Spend a good amount of time working with Excel and several functions within the program. Specialists bring in new vendors and I would assist in getting complete information of what the company wants to distribute through our company.
Analyze reports looking for trends or anything unusual and either fix or report them back to the appropriate sources.
I was also in charge of the samples we receive from manufacturers as well as cataloging.
The managment cannot do the job at which they are managing. They knit pick at employees who are actually selling product but dont hit certain "phone time percentages". All and all a horrible place to work. I loved cars and the aftermarket car industry when I started and now I hate everything about it. If you want to work at the "walmart" thats Summit. I wouldn't recommend this company to your worst enemy after 2yrs it caused stress and anxeity and the need for a therapist. They pay ok because thats the only way people stay and benifits are ok they should cover the employess total cost but they are cheap too. So by all means skip this place if you want to enjoy your job and life!
This place is a total burnout factory.The manager and supervisor have no clue how to manage people. The job itself can be ok if it where not for the huge amount of overtime and constent nitpicking and micromanaging. If you value your sanity and your free time, stay away from this place.
call center rep (Former Employee) – tallmadge, ohio – January 3, 2013
some days fast and some days slow learned more about car parts management was always there when you needed help most of the co workers were nice to work with hardest part was staying as calm as you can when customers start yelling at you for stupid things the most enjoyable part was making the customers happy