Sumtotal is a bad company by design. The only effective portion of the company is the sales and marketing teams, which must be telling lies as the products are broken and do not meet customer expectations.
I did not have a single customer call that didn't have their representative asking why they bothered with our software. The software is heavily data dependent, by design, and because of the incredibly redundant and poor design choices, it breaks, even when working with the software on the company side. This causes the continual issues with the customer, making CSRs, engineers and the company look bad.
I had more than one instance where I managed to advise better implementation in simple daily tasks that were agreed to and immediately dismissed. This is a technology company that still requires work in triplicate.
If you live in Gainesville and just want a pay check, apply. Otherwise it is not worth living there to deal with a company that doesn't care about itself, its ethics or its employees.
Due to bad upper level management they're not afraid to waste money: pay and benefits are good, occasional free food
Horribly management from top to bottom, Forced to deal with and wait on conflicting time zones, Horrible on boarding process, outdated and patchworked methodology, Poor responses for support, Possible racist anti-american attitudes, Several instances where "hindi" was used to hide conversation badly.
Software Engineer I (Former Employee) – Gainesville, FL – October 15, 2015
I really don't have anything to say about this place except that it's priorities were not where they should have been. They were more worried about sales and acquisitions than they were about fixing the products they had.
Senior Service Manager (Former Employee) – Bellevue, WA – April 17, 2015
The OnDemand team was awesome up to the day the company was purchased by a venture capital group. Several offices were closed and people were laid off or given the opportunity to relocate from Washington to Florida at their own expense. Oh yea and take a pay cut as well. In all fairness that was several years ago. Not sure what it is like now.
Staff Accountant II (Current Employee) – Gainesville, FL – December 4, 2014
I have been able to learn many things in my roles at SumTotal. The accounting team that I work with creates a family environment and they allow you to have a great work and family balance. I enjoy the open door policy that my managers have. If I ever want to take on more responsibility or learn new things my managers are willing to listen to me and accommodate my needs to learn.
Software Engineer I (Current Employee) – Des Moines, IA – June 12, 2014
SumTotal is a great place to try out a new career in software development or quality assurance. They ask a lot of their business side employees, but the developers have a lot more flexibility. This flexibility comes with lower pay than average. There is a lot of talent here, and the culture is very fun and laid back. Overall, a great starter job
Senior Implementation Consultant (Former Employee) – Chicago, IL – October 31, 2013
Good place to work, but you will work hard. Co-workers were knowledgeable and helpful. Even though we worked remotely, there were good vehicles to provide information and make you feel part of the team. They had an excellent training program when I started there.
Good training program. Ability to work remotely.
Customer projects are affected by the economy. When it's down, they don't purchase.
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Sr. Analyst-QA - Total Performance (Former Employee) – Mountain View, CA – January 28, 2013
Roles & Responsibilities: • Analyze and write test cases for product modules. • Executing the Test Cases, sending reports upon detection of bugs in BugZilla and collecting the test metrics. • Analyze, automate and maintain test scripts using Rational Functional Tester. • Install and perform functional testing of the product across various operation systems such as Windows NT/2000/XP/2003 with proper configuration (OS internals, registry, IIS, security, etc.) • Collaborate with Project Management Team for obtaining Technical and functional clarifications and enhancements. • Testing low and high priority test cases on different Language (French, Spanish, German, Italian) platforms as part of Localization. • Extensively conducted database testing using SQL Queries to verify the database updates and create reports. • Identify the scenarios for UAT and perform User Acceptance Testing.