This review concerns us and we are in the process of taking a close look at the specifics of this comment. Suncoast is fully invested in promoting a positive work culture and to ensure this, we routinely conduct anonymous employee surveys. Our most recent survey, conducted last month in July (2017) showed that 83% of our employees believe Suncoast Credit Union "provides a good working environment" and 78% of current employees say Suncoast “motivates me to give my best.” While we believe these numbers are respectable, we are always looking to improve. When we learn of a problem, we work as quickly as we reasonably can to correct it. Sometimes, it is a simple matter of strengthening communication with a team member to help them better understand or to answer outstanding questions or fears they may have. Based on other comments posted on Indeed, this concern is unusual, yet we acknowledge even one comment of this type is one too many. We are sincerely thankful you took the time to share your perspective - it helps us better understand the areas that need deeper exploration, offering us the opportunity to grow and improve. We’d love to see the 89% of employees who are "proud to be Suncoast Credit Union employees” grow even more!