direction always changing direct report disatisfied, no clear direction
Manager Technical Service Delivery (Former Employee) – Philadelphia, PA – July 8, 2016
Company has change direction so many time not clear to all where they are headed. Hours are long and expected difficult for employee to have life balance.Upper management does not have a clue so it always circle the wagon or fire drills.
compensation is good
you never know when their a lay off or your security
Sungard has always been the place to grow into your full potential.
Technical Service Delivery Engineer (Current Employee) – Carlstadt, NJ – July 13, 2016
Day to day connection to high profile system experts, always in attack mode to support, troubleshoot, and share with the most diversed companies worldwide. Working at SunGard for the past 19 years, I have been able to grow my skills across multiple IT platforms from IBM ISeries AS400 and Mainframe as well as Unix Platforms, Sun Solaris, and IBM AIX. Each day working along side of some of the most talented professionals in the world. The hardest part of the job is giving turnover to a the next shift during troubleshooting because I want to see every mission to the successful end. The most important part is sharing in the success of customer after customer with each disaster recovery exercise.
The flexibality to learn multiple platforms. The teamwork.
A company that doesn't care about you just the bottom dollar.
Systems Engineer (Current Employee) – Thornton, CO – June 1, 2016
Working at Sungard AS is a nightmare. Sungard is a company that is all about the money. They will do and promise anything to any customer no matter if they can provide it or not, or have the resources to support it. They will sell customers niche and broken products and then expect their regular engineers to support it with absolutely no training or documentation. This happens over and over again. Nearly all of these products are poorly implemented and just rushed into production so Sungard can start getting paid by the customer. They have an absolutely awful tools and infrastructure and nearly no documentation or employee training. Everything you do has to be learned from others or on your own. If you get a job at Sungard expect to sit and watch someone else who is too busy to talk to you due to under staffing do their job for at least a month and then wait to get thrown into the fire. Sungard has thousands of customers and many times doesn't even have logins or up to date records for the devices they manage. Sungard also doesn't care about US based support. Nearly all of Sungard's operations, even day shift will soon be in India or Costa Rica. So much for a US based company employing US based people.
Good hours, Decent wages, Good insurance benefits.
Awful management, Doesn't care about employees, Terrible broken tools
A company trying to play catch up after leading the industry for most of it's years. Culture is negative and moral was low when I was there. To much BSing on how to do things, rather than doing things. Lot's of managers managing managers. No clear leadership expect from a select few. Politics over productivity.
Telecommunications Manager (Former Employee) – Malvern, PA – February 2, 2016
Contract employee working at a local community college. Worked independently most of the time I was there. Lost the job in 2009 since the college went out to bid for IT services and Sungard lost the bid and I found myself unemployed.
Small company feel, but part of a very large organization
Financial Analyst (Former Employee) – Bedford, MA – November 16, 2015
Good company to work for, but not much in terms of career advancement without ability to relocate. Enjoyed the people while I worked there and feel it gave me a good initial understanding of a corporate finance department.
Respectable Company Lacking Clear Vision for the Future
Customer Support (Current Employee) – Virtual – November 12, 2015
Although I still believe in the company and what they do, it shouldn't be harder to "sell" a solution to a customer than to "sell" it internally. Delivery is inconsistent and sloppy with many functions off-shore and not working the same work hours. Frustration has taken over for many people working here and a new initiative make it look like we are desperate for money to customers. The CEO and Leadership Team seems arrogant and clueless of the day-to-day atmosphere within the company.
Pros - Good salary and benefits, good work environment, many sharp and hardworking individuals, opportunity to experience emerging technologies.
Lack of vision; uncertain future, limited internal opportunities for advancement, management inconsistant and constantly changing, quarterly lay offs and cuts that seem too deep technically, too much offshoring.
Senior System Analyst/Technical Support (Former Employee) – Houston, Texas – August 10, 2015
Lots of operation, projects and day to day services fulfillment. Innovative way to use technology, constant improvement of serving customers. Great management where get opportunity to make decisions. Fun working with colleagues. Nothing Troubleshooting