blank (Current Employee), Latham, NY – July 7, 2014
They don't know who you are if you don't sell. I am sick and tired of the pressure to push products on customers even on busy days when there are lines of customers that don't have anymore patience left to listen to you after waiting. Most branches are understaffed, mostly because of rapid turnover (unhappy employees leaving due to the stress and lack of recognition or understanding by upper management). Burn-out happens rather quickly because it is hard to keep up with sales goals. If you don't sell, YES you get fired. Managers don't recognize you. Low pay.
Member Service Representative (Former Employee), Clifton Park, NY – November 13, 2013
I enjoyed the opportunity of meeting a variety of people that would come in to have their banking transactions quickly and accurately taken care of. I also very much enjoyed the challenge of meeting sales goals every week.