Associate Learning Designer, Client Learning (Former Employee) – Tucson, AZ – July 7, 2015
Keeping pace in the highly competitive environment of healthcare IT, I found it a good company to work for. Other than being let go along with my department it was a good experience, and I wish them success.
Car Dealership Mentality...Even the "educated" consultants
sales support (Former Employee) – Arizona – December 17, 2015
Uncomfortable work environment. Executive leadership either have no clue or choose to look the other way when it comes to employees with their own agendas. A big difference in having a huge ego and having confidence & knowledge of the product benefits. Obviously the executive team does not know there is a difference and continues with some of the same people that are hurting the product by missing the benefits of the product. Much more than safety, more about accuracy with this product.
Product is great and unique. Change is coming.
Changes not soon enough. Old pitch and old people with one sided agendas and egos
Professional Services Consultant (Current Employee) – Tucson, Arizona – September 27, 2015
Management is absolutely obsessed with revenue numbers. Up to six hours a day are scheduled for revenue only meetings. This leaves most other issues within the department left hung out to dry (i.e. employee long hours resulting in burnt out employees who leave, travel over weekends without any additional incentive or compensation, etc.) There is currently a mass exodus of people from Sunquest because they are too concerned about their bottom line and making Roper happy. This in turn creates additional workload for existing employees who get worked into the ground. The company does not provide any additional bonuses and are very stingy on salaries and raises. This company deserves what is coming. Very poor implementations and unhappy customers and management wonders why clients are leaving and choosing Epic. Figure it out.
Client Support Specialist (Former Employee) – Tucson, AZ – February 21, 2015
I worked 3rd shift so I came in at 9pm and stayed till 7am. Each night consisted of working on any new cases that were not handled by my day shift team and handling any new support requests that came in that night. My Co-workers were hardworking and very friendly and management was always willing to do whatever it took to help. The hardest part and easiest part of the job were really the same thing. The workload was completely unpredictable. The most enjoyable nights nearly nothing happened, but the worst nights there were full systems failures every hour.
Instrument Client Support (Former Employee) – Tucson, AZ – December 8, 2014
Come to work Log in and start working on your case load using Salesforce to view client problems, Use UNIX to log into client servers and fix the issues. Management is overall really fair and helpful when you need. The other employees attitudes are really based on where you work at in the company.
Project Manager (Current Employee) – Tucson, AZ – November 24, 2014
Constant communication with client and internal meetings, phone calls, emails. Regular reporting and number crunching. People are great to work with but rotating management makes this difficult. It is hard to know how well one is doing while always in transition.
Marketing Intern (Former Employee) – Tucson, AZ – November 12, 2014
A typical day at work consisted of a great variety of tasks, that's what it made it so fun to work. It could range from presentations to even trips. Learned a lot of things. All of my co-workers were friendly and always willing to help in whatever was needed.
Executive Assistant (Former Employee) – Tucson, AZ – October 27, 2014
This company has won many Workplace Excellence Awards. The company culture is geared towards technical and professional staff, Administrative (non-technical) employees are not considered as professional staff and are basically ignored making life/work balance difficult. Benefits are good and compensation is above average if you are in a technical or professional position. Plenty of job advancement for technical and professional - non-technical is underpaid for the duties required and title/salary are tied to your direct reporting manager. Company is top heavy in management and executive staff. Job Culture between employees is fair.
Lots of in-house benefits for employees ie: workout room, cafeteria, massages
Management team is top-heavy and communicates poorly.
Survivor of a sinking ship (Former Employee) – Tucson, AZ – March 27, 2014
Attrition is through the roof, pay is laughably low, and advancement usually goes to those who prioritize empty rhetoric and company cheerleading over actually getting anything meaningful accomplished. Good luck if you don't fall in line and compliment the "emperor's new clothes".
For the most part, people work here for a few years to get experience on their resume, then they move on to greener pastures. That's really all Sunquest is good for anymore because it focuses absolutely everything on unrealistic short term revenue goals while disregarding its greatest resource...people.
Systems Analyst (Former Employee) – Tucson, AZ – July 12, 2013
Troubleshooting a software defect correction, finding the defect, working with Development Analysts to understand the Use Cases for the requirements being impacted, fixing the defect, unit testing, submitting work for peer review, make any modifications if required, submit for QC review and testing. Working in MUMPS, Cache, C, VC++, VB 6, VB.Net 2005 and some utility programs like Crystal Reports. I learned a lot in 11+ years in programming, troubleshooting, Lab Information Systems. My management in my Engineering Services Department was great the entire time. My coworkers were the best team I have ever worked with - there was over a million lines of code and many applications that no one could master all of them, though I probably came closer than most because of all the applications I was asked to work on in all the languages I've listed above. Everyone knew that and were willing to chip in and help. The hardest part was the extensive troubleshooting but I learned a long time before from Physics to try to limit the number of variables to one if possible to see the effect of changing that one variable. Working with that team still brings nice thoughts to me and I wish everyone could work with a team that good. It's my second time to have worked with such a great team - the other was @ SAIC.
Nice lunch room, good benefits and pay.
ISO, FDA audits as that created a lot of stress for most people.
Manager (Former Employee) – Tucson, AZ – August 19, 2012
Staff were very dedicated to their job- most were extremely reliable, and truly cared about the clients. Management set unrealistic goals, causing undue strain on employees to attempt to meet out of reach goals. During years when goals were met, director and above rec'd bonuses, while others were directly responsible for seeing goals met.
Tech Company with Poor HR and management. Revenue goals are very important.
Marketing (Former Employee) – Tucson, AZ – March 5, 2012
Sunquest has good benefits but poor compensation. The company is privately held, so the main focus is on impacting the bottom line. In the meantime, quality people are overlooked, while outspoken (if less-qualified) people are advanced. It's not a bad place to work, you're just constantly watching your back.